Reviews: Anonymous

YHA Wellington City

Wellington, New Zealand
100%

see above


YHA National Park Backpackers & Climbing Wall

Tongariro National Park, New Zealand
100%

excellent service from understaffed workers. Management should pa the workers for the extra work, servive and security they provide.


YHA National Park Backpackers & Climbing Wall

Tongariro National Park, New Zealand
89%

The staff were short. The young woman who did our room was excellent, thoughtful, and over-worked. When a hostel is a staff member down they work longer and harder. But, this woman always provided the necessaries + advice and time as she saw that we 'needed' it. Do they get the money for the extra work they do, the extra hours they stay up, the extra security they provide, the extra layer of responsibility they provide? No. Not fair...!! She will not protest ... because her job would be ....

Owner Comment (Hide)
Thank you for your comment. Nice to hear that you had a great stay. Re staff: We have 3 girls at the reception, their work shifts are 6 or 7 hours per day, sometimes on a split shift, and just to let you know, they are paid by the hour.