Did not end up staying there. Was unable to make a cancellation with information available . Could not locate contact details - email or text messaging details from booking information originally provided vital Hostel World booking system
I have very limited French language but never felt I could not communicate my needs. All areas of the facility appeared clean and tidy. Room and bed very comfortable - overslept!
No customer comment
I feel I could not fault my experience at Generator and will be looking to rebook again when I bring my grandchildren to England for their first ever overseas experience. My only concern related to efforts to obtain change for both the laundry and luggage storage facilities. I inquired at reception, they directed me to the Travel Shop, who also couldn't help with change. The bar wouldn't give cash out using a travel card. Nobody told me a cash machine existed on the premises. Didn't see signage