Hostelworld.com

Reviews: Anonymous



  • Anonymous
  • England, Male, 18-24
  • Novice Nomad
New Solitary Lodge, Pokhara, Nepal
3.4
9th Apr 2014

WARNING DO NOT stay at this hotel. It is far away from the lakeside. You will pay triple the price of any other hotel. Even better ones with a lake view. The staff were money grabbing and rude to me. The wifi was not working (outside the power cut hours). When I asked to leave and pay for the nights I had stayed. The staff harassed me, insisting I had to pay for nights that I did not wish to stay. If it were not for hostelworld being a voice of reason. Id have been stuck there paying triple

View Property Reply

We are sorry to upset u.our hotel is 10 minutes walk from the busy Lakeside because some people like peace. We are not money minded people... its just that the guest wanted to bring friends and not pay for that. About the WiFi...sometimes there may be some technical problem from the broadlink office itself. About the money for the nights u didn't say...we had a misunderstanding which we solved because of hostel world. We have always provided guests with our best service and never got a complain.

    • 2.0Value For Money
    • 6.0Security
    • 2.0Location
    • 4.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 6.0Cleanliness
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