We had a terrible experience. It is such a shame because the hostel is lovely, but the staff were the most unhelpful, horrible people we came across over our entire stay in China. Awful service DO NOT STAY HERE! They were so rude when we arrived late (delayed flight) even though we rang ahead. They twice asked to keep our passports in a safe during our stay (no way!), so unhelpful regarding excurisons, refused to make us food on two occasions, gave us wrong travel information so we got stranded.
The location was great but the facilities were generally not the best. We ate here and the food was horrible microwave rubbish, there was no secure room to leave bags which was a standard at all other hostels we vistited and the staff were not very knowlegeable/ helpful about the area. They also turn the hot water off all day so when we checked in after a long trip we could not even have a shower! Good value for money but generally the place was a bit run down and in need of a good clean!