The staff had not really an idea which beds were free, but cleaned them right away as one was still not made at midnight. Not enough plugs to charge phones and by far too less bathrooms. Shower and toilet always together, so you sometimes have to wait for people finishing their showers quite a ling time. But you get what you expect for 8£ in that area. It would not cost a lot to make it look friendlier.
Staff speaks better Spanish than English, so sometimes the communication was difficult, but they were lovely and tried to understand. The breakfast is very basic, but it's totally ok for the prize, we have not tried dinner, because we did not want to go back at that time. The area, Belsize gardens is absolutely beautiful with typical London houses. for 12£ absolutely worth it, just don't expect too much!
really small and cute hostel, the owners were really nice and gave us a lot of information about the city and maps. Kitchen is nice and everything necessary is there. It is not the Hilton, of course, . We walked always into the city centre, it is not too far. and the beds were really comfortable! I would definitely recommend it!