We got a booking confirmation, but when we arrived, the Dar was fully booked. He called a friend with a hotel who had some room, but it was more expensive. And the worst part: we had a heated discussion with the guy from Dar Assenfou to get the money back which we paid as deposit via hostelworld. (it's not our fault when his hostelworld page is not up to date, right?) His reasoning switched between "I didn't see your booking" and "I sent you an email" several times.
No customer comment
Room, bedroom and everything else was very clean, nicely decorated and definitely worth the money (we had a deluxe double bedroom). The breakfast was the best we had in Marokko yet, and we could decide the time. We were allowed to use the kitchen, and the guy working there told us all the time to feel like home. Thank you for making the stay in Fès so nice! We can recommend your Dar to everyone who wants so stay in Fès.