We stayed at Cheers for a total of four nights and thoroughly enjoyed our time there. The staff are fantastic and make you feel like you're best mates with them from the get go. We were lucky and got an upgrade on the second night we stayed there and then received a second upgrade the next night - can't ask for anything more than that!
I found the staff to be rude and quite 'meh' about their job. We had just landed in England, very excited, only to be met with demure faces that didn't care to be there. This was unfortunate as we thoroughly enjoyed the rest of the facilities and other guests at Clink.