Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Reviews: Anonymous

  • Anonymous
  • USA, All Female Group, 25-30
  • Novice Nomad
Astor Queensway, London, England
8th Jul 2014

Overall, an amazing hostel! The staff was super friendly and helpful throughout the stay. The hostel also has a great policy for borrowing items. They require either an ID or money to borrow them and then you get it back once you return it.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, All Female Group, 25-30
  • Novice Nomad
Smart Hyde Park Inn Hostel, London, England
6th Jul 2014

Wow, where to begin...frankly, it was the worst hostel I've ever stayed in. I'll list the cons for you: bed bugs (bites all over our ankles), poor enforcement of rules (kids RUNNING through the halls and slamming doors at 1 am), paper thin walls, all ages were there from 11 year olds to 60 year old men, we had to make and take apart our own bedding, rude male front staff, NO security...I could go on. You also have to pay extra for wifi and lockers in your rooms. It's not worth it to stay here!

View Property Reply

Bed bugs are a concern for all Hostels and Hotels. After 15 years of running our Hostels, we have systems in place to protect our Guests. First: the mattresses, bedding and rooms are treated so that if any guest should accidentally bring something with them, the bugs die. Second: If a guest reports a problem, we quarantine the room and have the experts fumigate the suspect area and surrounds. All guests are required to ID themselves at night as staying, when entering the security doors.

    • 2.0Value For Money
    • 2.0Security
    • 8.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our newsletter to get the best hostel deals and news sent straight to your inbox. You can unsubscribe at any time.