Hostelworld.com

Reviews: Anonymous



  • Anonymous
  • England, Mixed Group, 18-24
  • Novice Nomad
10.0
20th Jul 2014

Very small thing, but it would be good if the hostel name was in Chinese characters so we could show the Taxi driver because nobody knew the English Address

View Property Reply

thanks for your suggestion, we should do better for that. welcome to huangshan again and have another stay in our hostel.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Mixed Group, 18-24
  • Novice Nomad
7.1
17th Jul 2014

When we arrived, we were told that our booking had been canceled because we were 15 minutes late. It turned out that our room was actually available, but anyone working in hospitality must understand the importance of making guest feel welcome. Instead the receptionist could have said 'Okay let me check thats still okay'. I felt that the bad start created a negative atmosphere between us and the staff. Facility wise, one of the biggest let downs was the lack of clothes washing facilities.

    • 6.0Value For Money
    • 10.0Security
    • 10.0Location
    • 4.0Facilities
    • 4.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
×