Staff here were SO helpful, and the place has a very friendly vibe with a bar downstairs and bike rental next door!
This place is great! It has one of the warmest and welcoming environments of any place I've been. There are lots of little areas for sitting and socializing, a room for watching movies, a pool table, a wonderful book selection, and the food in the restaurant is really good...try the beer duck!
The staff really were very helpful(one night staff person seemed like I was bothering her), but everyone else was amazing. They helped plan my trip in the park and even moved my reservation from their city hostel to the park hostel free of charge.