Having read recent reviews, I was really pleasantly surprised how good the facilities were - always plenty of hot water showers free, dressing area with mirrors and each bed has own power point, curtain and light, so the main timer light isn't as annoying as it could be. Location is the best as it is right in the heart of the old town and not far to walk to the beach, also very close to metro. The only negative is lack of atmosphere, will just be luck who you meet in your room.
Great location close to train station and bus for airport and a pleasant 10-15 minute walk along the river to the old part of town. We had a standard room and the shared shower and toilet facilities were clean, we never had to queue. Staff are helpful when you ask them a question, just not overly friendly or chatty. Really excellent breakfast with a good variety of options, including healthier choices such as salad, soya milk as well as more traditional items. Recommend.
This hotel is in a great location, on one of the main shopping streets and only a short walk to the location of most of Vienna's sights. It is also well-connected by public transport. The room was perfectly comfortable. The airline lost my luggage for a couple of days and Tina was very helpful and kind, offering to communicate with them for me and to ensure she would be around if it was delivered so that we could still go out and explore the city. Thanks Tina! Definitely recommend.
My 2nd time at Francesco's and Maria and Elizabeth really took care of me - thanks for another great stay! Facilities more like a hotel than a hostel but with the bonus of it being a great place to socialise and meet people. And such a beautiful place to watch the sunset from! Have also stayed at far out and, while of course it's a matter of personal preference, I think here is much nicer and way better located for going out at night - the beach only an easy 20 minute walk or quick bus ride away
One of the best hostels i've stayed at, lovely, helpful, informative staff. Just a bit quiet and lacking in atmosphere when i was there but not much you can do about that.
It is expensive but then this is Paris and the hostel is very centrally located with good facilities - rooms are spacious with basins, sleeping pods, individual lights and power points etc. Excellent separate male/female bathrooms. Can be noisy if in a room overlooking the bar. Only negative is can be difficult to meet people outside of your room - the bar is good but loud and there is a separate 'waiting room' but it's not too social and wifi connection there not great. My go-to hostel in Paris
Comfortable beds, spacious rooms, great bathroom facilities and good Old Town location. Staff were very helpful when I needed some printing. Good breakfast including fresh cucumber and tomato. Not a party place but a really nice place. Just a slightly weird issue with the dorm room I was in only having 2 keys and 4 people, so at least one key should always be left with reception but I ended up locked out of the room one night and had to knock to wake people inside to open the door. Not ideal.
No customer comment
Really excellent hostel! Great location, super close to both bus station and town centre. Awesome friendly staff who are very happy to help with anything you need. Really comfortable beds, good bathroom facilities, good breakfast with fresh fruits and homemade cake. Thoroughly recommend.
Excellent facilities, especially water filters and chilled reading room, huge kitchen. And great location for the beach and shopping. Staff very happy to help when you need. Comfortable beds with personal lamplight. But as with many US hostels, rather a strange mix of people staying there across the age spectrum and including the homeless and incapacitated for example. So not too much atmosphere.
Our dorm room at Chill was freezing - summer, nice temperature outside and the room so cold we all had to ask for blankets and sleep in warm clothes, even after speaking to reception twice about it. Ridiculous to air condition to that extent. Wifi only works while you're using it, you have to log in each time you want to check messages. No cafe, bar or pool. Just wanted to make that clear for anyone else comparing hostels in Brisbane! Others probably have better facilities. But close to station.
Nice young English staff who really help you out, especially Nick. Good showers with space to take things in and put on a shelf to keep clean and dry. Note free wifi is only for half an hour a day but you can use computers in nearby library for free (but printing there is difficult). Really good kitchen, lots of fridge space. Room didn't smell too good.
This hostel isn´t as bad as reviews suggest - not a party hostel and not much in the way of atmosphere but good location near Termini (like most hostels in Rome), clean rooms with lockers, good bathroom facilities and the woman on reception was very nice. Overall excellent value for money
My first night here was in a dorm room, which is pretty good value for money though there is not the usual fun, sociable atmosphere you find in many hostels for less. The next night i paid £80 for a private room where the shower did not have hot water. The staff were incredibly rude. The only reason to stay here is for the location near Notting Hill etc. You have to pay to use a locker and to store luggage the day you check out. Beware - if you check out after 10am you lose the £10 key deposit.
Excellent value for money, as Venice is expensive and the hotel is in a good location close to Piazza San Marco and easily accessible by vaporetto (also a good base from which to explore islands such as Murano by boat). We had a large, nicely decorated room next to the canal and the one member of staff we saw in our 2 days there was pleasant enough, offering us coffee when we arrived and printing us a map. Just one thing - staff could be friendlier, have more useful tourist info. Would recommend
Wifi was intermittent and phone reception poor. The window hardly let any light in so the room felt like a small, dark box.
Full on security, I've never known anything like it in a hostel. The staff were rude, even though I'd booked and paid for all the nights of my stay one of the girls didn't believe me and was very rude about it, even when the paperwork showed I was right. Full of the worst kind of stag dos who show no consideration for other travellers. I love to drink and go out but not with this crowd. Not many girls or regular travellers staying here.
Great hostel, met some awesome people here. It has a really great living room area with sofas and dvds you can watch on a projector when you're hungover.
I just didn't find it that fun here because I didn't meet many fun people to go out with and it's a really small hostel so will really depend on who's staying here when you're here how much fun you have..
I left the day I arrived as the area was so dodgy. And the bus stop to the strip is meant to be a 10-15 minute walk away, so not as easy or as safe as i'd thought.
Live music on both nights i stayed there - really good music but meant it was more difficult to talk to people in the bar. Really nice and helpful staff. More of a proper traveller hostel than i was looking for, being just off the coast from Cancun.
Not worth the money it costs but then most accommodation's pretty expensive in that touristy area of old havana. Some of the staff (the bellboys) are really nice but the reception staff less friendly and welcoming - you don't even get a smile checking in. And they're not that helpful or that good at speaking English.
Staff were rude, the hotel's quite hard to find from the metro station, which is itself far away from the centre of Paris.
Staff are really unfriendly to the point of rude and the cleaning is done at really inconvenient times, early in the morning and in the evening, when people need to use the bathrooms to get ready and are packing to leave. One of the worst hostels I've ever stayed in.
Really great, friendly, English-speaking staff, fantastic hostel in an area full of restaurants and close to metro station....and a great gay club! Stay here!