Reviews: Anonymous

86%

This is a very nice hostel. My only problem was the miscommunication in whether I would have to pay by credit card beforehand or with cash on arrival. The information about special times of the year when bookings must be paid in advance was not updated in the original booking email. This caused us a bit of a headache as we understood we would be paying in cash like the email said. Otherwise everything was fine.

Owner Comment (Hide)
Hi, thank you very much for your review. We're sorry to hear there was some missunderstanding concerning the payment and we will look into that further to prevent it from happening again. Hope to see you again in one of the 16 MEININGER Hotels around Europe. The MEININGER Hamburg Team

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