Reviews: Anonymous

Surf 'N' Snow Backpackers

Auckland, New Zealand
51%

We had read the bad reviews but thought we would give it a try, it was the end of our trip and we needed a cheapish private room. But the room was the worst we had experienced in the whole of New Zealand! No window, with no natural light coming in at all, really stuffy and a terrible ventilation system, why could we smell everything being cooked in the kitchen in our room that was 3 floors above! Also the kitchen was disgusting and very little utensils, we couldn't bring ourselves to cook in it.

  • 23rd Mar 2014
  • Novice Nomad
  • England
  • Couple, 25-30
  • (2 reviews)

Owner Comment (Hide)
HI Frankie, Guests are advised prior to check in if the room has no windows and we are more than happy to accommodate any changes to suit your preferences at this stage also! Our kitchen is a main social hub and can get quite busy, so we have it cleaned 4 times a day and our staff go on a hostel hunt for missing utensils every day! Every week if we are short on things we have them replaces for your convenience.

Dingos Resort

Rainbow Beach, Australia
57%

i booked a room through this site and when i got there they had no record of my booking so i lost out on some money the staff didn't seem that helpful