I phoned to cancel my reservation and obviously they kept it and charged me $40 for it (hostel dormitory!!!!!!). That is not cool and not honest.
One of the staff would not accept me as a guest because there was only an upper bunk bed and I am walking with a cane. She felt I was a "liability"!!!
No kitchen. Please, even a hot plate where you could fry an egg. Too expensive to eat out all the time.
A few chairs and perhaps a couch to sit on and relax in after a long day. Quaint tree trunks are OK but hard to sit on for a long while. Otherwise all was just great, especially the staff: Alejandro, Ana and mostly Kren.
Home away from home! At the end of the world, in a beautiful surroundings, is this hostel that offers good beds, free internet, big kitchen to prepare your meals, TV to catch up with the news, and the possibilities to book tours to hike or go see pinguins and seals.
The kitchen has no stove to cook on and with the high prices of South Beach it would be an asset to be able to cook our own food instead of always spending money in restaurants or eateries that charge an arm and a leg for a salad (almost $ 8.00 for just a small bowl of salad and another $5.00 for a bit of tuna or chicken - really?).
Very friendly staff, great location, access to NETFLIX and all the movies and programs to keep you happy. Each evening with interesting clubs to go to and things to do organized by the staff. Las Vegas is Disneyworld for adults.
Why charge so much for access to a computer? Jasper, and many other HI have FREE INTERNET (COMPUTER) ACCESS. Space between bunk beds is very low. I am 5`1 and I had trouble getting under, imagine some tall person!! You should raise the height and make more space between beds. On a positive note, KATHLEEN (or KATHERINE), the lady that keeps the place clean is a gem. Non-stop cleaning, she keeps the place ship-shape.
The irony of their plea in the Ladies bathroom, for water conservation, while one of the toilets (far side near the window) is constantly running clean, clear water. I was there early May and brought it to the attention of the reception, they said they had told management about it. I was back in July for 3 days and nothing had been done. Again, the reception told me that management had been notified. What's wrong with "management" when so much water is wasted each second of each day?
Very accommodating staff. I had a problem, walking with a cane, and they managed to find me a bed that I could access. Much appreciated, thank you.
Very friendly hostess, Tiffany, and host/owner, Joe. They set me straight on seeing "bears" in the region of Anchorage. The place is clean, large, plenty of room to move around. Beds are comfy, and in double rooms there is a TV. There is plenty of information on what to see and do. They have loads of pamphlets and magazines on deciding where to go. I would recommend to fly into Anchorage and rent a car and just enjoy this magnificent place on earth.
Good atmosphere among backpackers, beautiful scenery, big kitchen, good beds.
Excellent location in downtown Montreal. Friendly staff. Occasional Rythm & Blues played by Paul and Adam. Good breakfast. Who could ask for more?
Very friendly staff. Great location. DO NOT TAKE A TAXI FROM THE AIRPORT, THEY´LL RIP YOU OFF!!! Take the Airport bus "Aeroporto", right in front of the exit door of the airport. The cost is 5 Euros and you can ask the stop for TAP office (the Official Portuguese airline). From there you can walk back, ignore the bunch of steps that will take you to the cathedral, continue to the next street where you will see some kind of stone arch in a small square and right there at the back is Zarco.
The best part of this hostel is the staff. They made my stay there very enjoyable and comfy. It is centrally located near city buses stops as well as touristic buses (Hop on Hop off) stops. Right downstairs there is a butcher shop; a supermarket is also nearby; you can either cook your own meals or take advantage of a 3 course home made dinner, 3 drinks included, for 10 Euros, every night. The food is usually typical Portuguese dishes. Yum!!! Bathrooms are spotless, with HOT water.
Very friendly atmosphere, at the foot of Table Top Mountain, great breakfast, comfy beds. I could not have asked for a better stay.
They offer airport pick-up for a price. I sent 3 e-mails to make sure they would be there when I arrived. There was nobody. Someone had to call them so they would send a taxi. I had to wait 45 minutes for the taxi and the drive to the hostel was 2 1/2 hours, yes. It cost me 30 US dollars. Not reliable. Otherwise, the staff was very pleasant and the grounds are beautiful.
I could not have asked for a better staff to help me. From Julia, to Carla, to Constantin, and others, they all made me feel at home and spoiled me rotten. I had a wonderful time at the Freedom Traveller amd would come back anytime if I could. I love them all.
Well located, near train station with connection to CDG airport, bus around the corner to the Eiffel Tower, other buses nearby, restaurants, mini super market at the door, good atmosphere, great staff (particularly Nitin and Arnaud), what more do you need?
Big new hostel and no BATHROOM ON MAIN FLOOR. You have to travel down hallways, down staircases, down other hallway to find a toilet. Really? Think of people with little kids, or physically challenged persons. PLEASE BUILD AT LEAST ONE TOILET ON THE MAIN FLOOR BY THE ROOMS.
Great atmosphere. Great staff. Beautiful view of the ocean. Great breakfast. Great bar. Big rooms. Good beds. Reading lights at bed site. BUT needs bigger storage for backpacks in room. NEEDS AN ELEVATOR. For the rest I love you guys!
Close to Tianamen Square, the Fobidden City and Qian Men subway station. Two stops from main train station. Free internet. Great breakfast (paying). For the rest, I was impressed by the Manager's kindness toward me. I highly recommend this place.
A busy place. Looks "different" from the outside, but once inside it is warm, relaxed, friendly, and full of yougsters from around the world. For an old lady like me I find it delightful and SAFE. Great place.
Very conveniently located near bus and subway. Good shopping and restaurants nearby. Hostel is VERY clean and Robyn, the Host, is friendly and efficient. I enjoyed my stay and will go back again if I have an opportunity.
So perhaps it's not located in the best part of town, but not so far. The place is safe, clean and I found the staff very friendly. In fact, I like it so much that I am staying there longer. I need to rest after many months of travelling, and I am broke. So this is the place where I can stay, rest, eat local delicious food, pet the resident cats, and not spend a fortune doing it.
Very friendly and helpful staff. Both guys at the reception (day shift and night one) were particularly kind to me. The place is clean, breakfast is adequate, location is good, staff is friendly, who could ask for anything more?
The staff, particularly JoJo, are very accommodating. Whatever you need, he'll get it for you. He's got some great tours like volunteering at the Elephant Nature Park, where the elephants are wild and free.
I e-mailed them to ask for airport pick-up. They were waiting for me at the "meeting place" on the arrival level, with my name in big letters. Free ride with their shuttle service, eventhough it was pas midnight. Big, clean room, my own ensuite bathroom, fridge. Only the TV did not work. I am going back for two nights before returning home. I will have again free ride from and to airport (even at 2:00 a.m.). Can't beat that.
Very accommodating staff.
What makes it great is the hostess/owner, Suzanne, who really makes you welcome. I was a great experience for me and I would highly recommend Alice's Secret to anyone.
There is a problem between Hostelworld and Arnott's Lodge. The price indicated on Hostelworld website is not the price that Arnott's charges. PLEASE ADJUST.
Hostal is old and does not look very clean. Kitchens (3 of them) are not adequate and some appliances do not work. HOWEVER staff members are great, pleasant, helpful and just nice. The free shuttle service to coach terminal and train station at Victoria is very helpful.
Super friendly staff. FREE internet. Nice breakfast. And if you are a caring person for people or animals, this is the place for you.
Very quiet and hospitable atmosphere. The owner/manager is very present and responds to any problem, question or need. Good stay.
Particularly fun place, young, energetic and very friendly - even to an older person like me. In one word EXCELLENT.
La señorita Orly era una joven muy linda y cariñosa, Walter, tambien, un joven muy sympatico. Todos alla me recibieron con mucha amistad.