Staff were very friendly and helpful. Great English also. Lovely quiet spot on the river, but still close to everything.
Bob, the hostel manager was fantastic! He helped us with booking a bus to Xi'an, as they don't stop in Pingyao, then escorted us early the next morning to the town's edge where he'd organised a bus to detour to collect us. Because it was winter, he had upgraded all his guests to private rooms as they were much warmer. He showed great concern for his guest's comfort. Staff can be a bit blunt, but that's probably just a language barrier problem. Pingyao is AMAZING!
This is a very quiet hostel. This may be because it's low season, but don't go there if you're looking to party. The main area is lovely and cosy, but travellers just weren't chatting to one another. Staff were very kind, and generally helpful when asked questions, otherwise you don't hear a peep from them. Twin room was clean, but very tiny. Bathrooms clean but pretty stinky; no ventilation. Dorm rooms looked a comfortable size. Extra heaters were great. We were never cold in our room.
Just bloody great!
The building really needs some work...Front desk staff are great...Housekeeping banged on our door every 30 mins from 9.30am even though check-out time is not until 12.00pm
Staff are brilliant, very approachable and welcoming.
Staff quiet but helpful. Very clean and with free laundry you cant go wrong.
Looks really dodgy from the outside but is actually really clean and staff are very helpful.
Staff were brilliant.
Quite a big place and can be difficult to meet people if you're on your own. Full of big student groups. Good breaky
Staff were great. Very friendly and helpful.
Staff didn't go out of their way to be friendly, they just did their job, it is London though. It is really quiet, if you don't want to socialise go here. Very clean.
The staff here are brilliant, so helpful and friendly.