Very friendly place, close to two metro stops, easy walk to Parliament house, Kirchner Cultural Center, and other historic streets. I appreciated staff being up to see me off with my taxi to airport....at 5am early morning!
I had emailed request for a lower bunk bed as I cannot negotiate ladders due to week knees. That message was apparently not relayed so that the person in charge, upon my evening arrival, was unaware, and the only lower bunk bed available was in a 'mixed' dorm which I did not prefer. So, here is another example of 'human error'. The Manager apologized as I complained and queried why this oversight, which has been happening with my bookings too much now.
- South Africa
- Female, 41+
- (23 reviews)
Great location. The single room with shared bath was small, average, but quiet. Staff helped out nicely, particularly with booking a bus ticket since online didn't accept my dollar credit card for some strange reason. Requested PayPal which I don't have.
- South Africa
- Female, 41+
- (23 reviews)
I arrived late at night from airport, and again found that my request for a lower bunk bed had not been recorded. The internet was 'down' so it took time for the Hostel to find me a lower bunk bed - took over one hour. And I was TIRED from a 16 hour overseas flight!!
This is an average place, but close to the airport to arriving/departures with the hostel's transport service. OK and quiet if staying one night in transit. No choice for restaurants in the area, except at the hotel opposite.
No customer comment
Helpful staff, they answered questions, shuttle bus dropped me along the way at another hotel which was a nice service.
Great place for cooling off - very helpful, friendly staff, comfortable airconditioned dorm rooms, well ventilated during the day. Bunk beds are sturdy. Very nice, large breakfasts. Quiet for sleeping, too!! Sleeping areas were away from social areas.
I left after a few hours since the place had no water for over 24 hours, ripped sheets, tiny non-ventilated room with 8 beds - illegal spacing on any country terms! The pits! Sorry - it should be shut down!
Fantastic hospitality! Aline maintains a very welcoming hostel. Beds are sturdy, comfortable and rooms well ventilated with windows. V. good kitchen facilities, and breakfast. She informs travelers well about what's happening (just ask her and she ressearches it!), directions, how to get from here to there. One of the best hostels I've stayed in (and this over a 40 year period!!).
I will return! I actually had to change my dates, and there was no problem. This is a new listing on hostelworld. Managers want to cater to people on 'business' on a budget. The staff were super friendly and went out of their way to help, even for small things, like metro costs/discounts! Bunk beds have enough space to sit up; the decorum is colorful (in a truely Brazilian way); lockers in rooms are adequate size; great breakfasts! Highly recommended!
Friendly staff, like living with a family, and getting in their way! They don't speak English so at times it was awkward, but they tried.
Great friendly and helpful staff! Rooms quite adequate, and close location to French Q, to buses and tram. Very quiet - not a 'party' place, so good for those late nights wanting rest.
Lovely owner hosts who made me feel comfortable. Convenient kitchen facilities and generous breakfasts of fruit, muffins, and cereal. Close to downtown - a 20 min walk. I liked their request for reciprocity = gratitude, i.e. leave or give something to the house when you leave. Show appreciation!
Nice kitchen arrangements, although my marked food in frig disappeared to 'general for all' after 24 hours! My first room had water leaks onto my bed from roof AC so I was moved to another room. Fine. Great location near tram to downtown French Q.
I had a very pleasant experience. The staff were helpful where possible, and accommodating. Good location near buses and MARTA rail. Kitchen is small for self-catering but doable. Pricey for dorm bed, but I guess Atlanta is that way. I wish there was more help with hostel transport for shorter trips, as taxis are expensive. Easy to get to and from bus stations and airport.
The reception staff when I arrived was brusque and impatient with me - two women in particular. They should know by now how to be 'nice' to travelers who ask them questions. One question, when I pointed to St. George's church on the map nearby, was in what direction from the hostel is this church. She said, 'I don't know'! Wouldn't staff know about the surrounding sites?
Very friendly welcoming by Emile! Comfortable and quiet. I could have used a few more nights of rest! Lovely place.
Great location, near the beaches. My room in an apartment-like complex was surprisingly quiet and restful. Nice to have an empty frig, too.
Very friendly and helpful staff. Comfortable and quiet. Huge egg bagatte for breakfast. Thanks!
Very welcoming and friendly staff.The house is a mansion, so sound travels easily and was noisey with other residents at night. But, beautiful gardens to walk around. A bit of a hike to public transportation, though. I certainly would go back!
The family was very friendly and helpful. The room was cosy and private. Thanks again
Great family and hospitality. Always helpful and interesting to be with. Location was good for me as I needed to be in Verdado, but is a bit far to old town Havana sights. Highly recommended.
A very friendly family. I actually returned after a trip and found the hostel very comfortable, more than the larger hostels which are so impersonal. Thanks loads!