I was expecting to pay with credit card. The reception had the Visa logo. When I ask if I could pay with credit card the recpionist at the desk said you must pay cash up front. I then said I will go to another hostel, and can I please have my passport back. She refused to hand over my passport, and said that I must pay her four days of room rate which I had booked for. She would not hand over my passport until I paid up four days worth of booking.