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Reviews: simonhepple19271

Location Australia, Gender Male, Age 28

  • simonhepple19271
  • Australia, Male, 18-24
  • Novice Nomad
Smart Russell Square Hostel, London, England
17th Jul 2013

unfriendly staff, tiny beds and showers only in the basement - would not stay again for the price paid.

View Property Reply

Hi, We are sorry you got the wrong impression about our staff. We try our best to treat every feedback individually to understand the problem and resolve it promptly. Could you please email the hostel manager to explain your complaint about the staff. We have placed the showers together at one place for two main reasons: to save energy and to to ensure that there will always be a shower available for our guests to use. SRS Staff

    • 4.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • simonhepple19271
  • Australia,
  • Novice Nomad
Chanteclair, Cannes, France
4th Jun 2008

very strict and frankly rude manager, which is a shame 'cos otherwise this place would be great.

    • 0.0Value For Money
    • 6.0Security
    • 10.0Location
    • 0.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 6.0Cleanliness
  • simonhepple19271
  • Australia,
  • Novice Nomad
11th May 2008

had a really great time here, definetly reccomend it to anyone! place was really nicely finished, and all the staff were great fun.

    • 0.0Value For Money
    • 10.0Security
    • 10.0Location
    • 0.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness

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