Hostelworld.com

Reviews: smithy02088368



  • smithy02088368
  • Wales, Couple, 25-30
  • Novice Nomad
Nomads Auckland, Auckland, New Zealand
8.3
26th Jan 2014

Quicker check-in system needed, took ages and we didn't even have to queue ! Seen large queues there out the door almost every day. Bed was very uncomfortable and room wasn't very spacious.

View Property Reply

Hi,thanks for your feedback. Unfortunately we have certain times during the day where it gets really busy and different bus companies drop off at the same time which is out of our control. We have 2 computers and 2 receptionists on and they try their best in checking everyone is asap. We are sorry to hear that you didn't sleep very comfortably and we looking at new mattress at the moment. We'd like to offer you a free upgrade on your next stay. Thanks

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our monthly Newsletter to get the best hostel deals and news sent straight your inbox. You can unsubscribe at any time.