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We heard this hostel was amazing, but we got very disapointed with the facilities. The places just looked like it was a 2 floor apartment turned into a hostel. Too Small. The staffs were sleeping on saturaday 9:30 am and we had to wake her up. Embarasing. The toilets were very bad and small. And the rooms a mess. Anyway i dont recommend this hostel.
David was just the best staff ever. Helpfull and fun. Claudia as well. Location was amazing. The only thing i would recomend is more electric plugs close to every bed and lockers that every lock could be used to fit the holes. And its more confortable to have a 24hrs reception. But thoses things were only small issues compared to The rest. Thank you David and Claudia. 😃
Location and security are fine, but toilets are a mess, specially early in the morning, after everyone came from the parties they have gone the night before, drunk, making a mess in the toilets. Plus I asked if I could take a shower Before my flight back home. The morning staff was kind and said Ok, but then the afternoon staff was very mean, saying i was not supposed to because i checked out. What? How come we can not use the facilities after the check out? Every hostel allows.
Amazing place, awesome location and happy and helpfull staff. The only thing that bothered me was the refrigerators. They were too full and smelly. Apart from that everything was wonderful!
The location is the best. Close to everything. Staffs were so nice, carrying my bag upstairs, being very welcoming and very very helpful. The main problem is that the room I was in, on the 1rst floor, was too small. No space to leave my bag on the floor. Old lockers as well. No electric plugs close to my bed. The toilets were kind of uncomfortable, no hangers to hang my towel close to the sink. But I guess the value was reasonable for what you get.
THE DIRTEST HOSTEL I HAVE EVER BEEN IN 5 YEARS OF TRAVELING! 1) Front and backdoor were unlocked! Not safe, as there was no one at the reception. 2)There was food all over the floor in halls, kitchen and common area. Nasty!!!!! 3) Horrible smell everywhere. 4) Noise thin mattress. 5) The faucet in the room did not work. 6) I had to use my sleeping bag and my own pillow as It was obvious the duna was not washed in a long time. 7) I paid to be in a 4 bed dorm and I had to stay in a 6 bed dorm a
It is a good deal for a cheap hostel in a very good lacation in Melbourne with very friendly staff and spacios rooms! But if they want to improve i would highlight somethings: Shower pressure is good but the temperature changes every 5 secs from extremly hot to freezing cold! its annoying! Mattress are old and thin! Cheap quality food For break fast! But again its cheap for a reason. Card system fails to open some doors. Wifi is really slow No lockers in the rooms :( Noise beds
I liked surf n sun but there were a few things i would fix. I think the pool looked dirt. The carpet was filthy in my room, and for the price I expected breakfast. But the toilet was nice and the sheets were cleaned.
I had I great time at Tucano. Nice hostel, that I would recommend. I would only add a few sugestions just to improve the service and facilities. 1) In my room, Galhetas, the electricity plugs were not working. A good thing that I have seen in nice hostels in Europe was that they had plugs INSIDE the lockers. Excellent idea, cuz I are never confortable leaving you phone or computer chaging if its not protected. 2) The taxis I order in the hostel reception were more expensive than outside.
I really enjoyed. Chilled, lots of movies, nice beds, good lockers. The only thing bad, is the very strong smell from the 1rst floor toilet. Its very bad. Could accept credit card and have better local map as well. But I loved the area, far from park Kennedy, but nice walk up there through the coast line.
bed were really bad! but for the price is fine! Staff tell you one thing and then its antoher when u get to confirm!
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