Crazy to make a customer pay extra to make the payment to the hostel (credit card system)! That is bad customer service!!! Make your money some other way, rise the price or whatever, but dont charge extra for getting paid whatever your banking deal is! The staff was good, but the cleaning lady super rude, acting inpolite, disadvantage for the hostel in general.
Unlike we were informed in the reception, we could easily find boat tickets to Athens even for the same night. Also we were able to find accommodation in other place in Chania + in Matala even though the reception told us it would be all fully booked on the island in August.
Brilliant staff, good location, happily extended my stay. Hope the staff fixes the locker problem in the dormitory: one key shouldn't work in two different lockers.
Amazing staff and nice AC dorm! Fast free wifi. Excellent free airport pickup even early in the morning. Location good when flying in/out of BOM. Recommend the restaurant of the fancy looking hotel right on the other side of the road.
S´thing btwn a hotel and a hostel, not too bad.
Instead of free TOAST 24/7 I´d rather use the money e.g. for the CLEANING: for how long time had the smoke alarm of our room been blocked by toilet paper?!
Home away from home. Recommend.
No customer comment
Not nice to listen to the mice running in between the walls, the property cold and dirty. The reception didn´t work smoothly.
What a field trip factory! The young kids totally took over the place - not so relaxing for the others, to be honest.
Never ever again to this place. The location is far from Zocalo and for that reason not nice to get back to when walking alone at night. The owner a bit heavy with his tour thing and why not to charge you another 30 pesos for the day safe of you backpack...
Absolutely amazing hosts! I sure need to go back to Cuba just to meet these people again. Thank you ever so much!