One of the best hostels I stayed in. Excellent kitchen facilities, great room, wonderful location with a magnificent view. Dining room and common room with a fireplace make one feel at home.
No kitchen available for quests (or maybe it's hidden really well), distracted staff making mistakes during check-in (solved, but it made a bad first impression). Apart from that - great place, conveniently located, quiet at night, no queues to common toilets/showers.
Great place to start or end your travel in NZ. Cosy, friendly place, with staff ready to give you advice or just chat to. Clean, well equipped kitchen, and spacious showers (no more squeezing with your toiletries and clothes into tiny stall). I regret that I stayed there only 3 days.
Very nicely located, friendly atmosphere and great common areas. Clean and spacious dorms.
Hostelworld didn't send my booking to the hostel, so when I arrived there was no room for me, but Chris at the reception worked his magic and somehow I had the room I booked. Backyard terrace a great place to sit and chill out. Enjoyed my stay there very much. Thanks!
Bedbugs! When reported to reception I heard 'I wonder who's bringing them here'. Not an apology. The guy didn't make a note or anything, so I suppose they won't do anything! Bathrooms are not cleaned for days! They have cleaning reports in bathrooms and on 18th the last entry was from 14th - and mind you this is a busy place. Kitchen is dirty and smelly. Lots of facilities eg. cookers are out of order. Folks working there always have this attitude as if you're disturbing them. Noisy place.
Free unlimited wifi! Probably the one and only in whole New Zealand. ;) Terrace with magnificent view. Super friendly owner. Spotlessly clean. One of the best places I've ever stayed at. :)
Wonderfully decorated, spacious dorms, a bit far from shops, centre etc. Neighbourhood a bit creepy, especially after dark, but it might be due to quake.
Rooms aren't locked at all. Only main door has a code. No ventilation in kitchen and showers so the place is a bit damp and smelly. We couldn't open window in dorm (and the owner was already gone so no help here) so the room was smellyas well. A bit of mold in showers, but they're clean. Kitchen not so clean - put my food on shelf and learned it was sticky and covered in old dust. Owner very helpful though. Location couldn't be more central.
Really clean, spacious and with friendly atmosphere. Perez at the reception was huge help booking tours and cruises and providing lots of insider information. Friendly fellow travellers made for a family atmosphere. Lots of nice details like enough of hooks to hang things in dorms, extra bath rugs in showers and fully equipped spacious kitchen.
Kitchen should be cleaned more often. Apart from that very good place, centrally located (downside is that you hear all the nightlife of Queenstown below your window).
Fantastic place, great view from common room on the lake, Sean at the reception super nice and cheerful, nice people to chat to, peaceful and quiet, cleanest kitchen I saw in whole NZ so far. Made to my top list of best hostels ever. :)
Well equipped kitchen, spacious common room, sunny terrace.
Small, cosy, friendly place. Big rooms, huge bunk beds, very comfy.
Huge hostel with interesting interior design. Great kitchen facilities and cafe with good food choice. Not good for socializing with other travellers (mainly due to its size).
Great place - clean and well equipped. Owner very helpful and friendly, gave us a lot of advice for further trip. Met amazing people there as common areas help you connect with others. Mind though that the place is quite old, so even being clean it looks a bit run down, which gives it a unique character - some might nevertheless see it as disadvantage.
Great staff, very helpful. I arrived a couple of hours before check in but got a room anyway as the lady at the reception desk asked housekeeping to clean my room first. Good location, yet quiet at night. Super clean.
On the visual side common room and cafeteria are a big plus of Kex. But on upper floors showers are not so clean. Also - consider putting more staff at the reception desk. Every time I needed something from them I had to wait 10-15 minutes (even though I was first in line).
Keep on delivering such good service
Good value for money, excellent staff and basement kitchen/living room make it an excellent facility for travelers. Only one thing was a drawback - the smell from the shoes corner - put some curtain, or sth! :)
One of the best hostels I've been to. Excellent and helpful staff, they even helped me when I got bit by some bug.
One of the best hostels I've ever stayed at. Location is excellent as well as their facilities.
When I made booking I chose a bed in 2 bed female dorm. But when I arrived I was given a place in 3 bed dorm and explanation that no other room is available and the price would be the same for both 2 and 3 bed dorm. It seems that both the room types available and prices were changed since I made my booking. So I paid old price, but been given place in a new room, without any notice. This seems not fair and I have the impression I've been cheated and overpaid.
Location is excellent but place is really noisy (but this is written in hostel description, so no surprise just a remark so that you take them seriously). Excellent breakfast and kitchen staff very funny and willing to talk.
No customer comment
The place for sure needs renovation, but it's clean and all the facilities are in place. Very home-like atmosphere and internet access a plus. Also well equipped kitchen and living room with books, guides, maps. Excellent location.
- (26 reviews)