Great location and great staff. Paulina and Kinga were super helpful with all my questions and dedicated time to help me with my requirements and to book the tour to Auschwitz. Rooms were ok with a big locker. My only feeling is that maybe the restrooms are few for the amount of people that can stay in the hostel, but I always find one free when I needed.
Friendly staff. Although my flight was at 5 am next day, they allowed me to go to pick up my luggage at 2 a.m. and were super helpful allowing me to use the shower and the lobby while I waited to go to the airport. Rooms and bathrooms were clean and the lobby is very comfortable.
The hostel has a very good location close to Kitai-Gorod Metro Station. However, the nice thing is that you can walk from there to Red Square, Bolshoi, etc., as well as to the place where the free tour guide (highly recommended) begins. The building where it is located is somehow old, but still the place is in good shape. However, I words are not enough to describe the service that the staff provides. In particular Irina is probably the best person I have ever met as staff of a hostel. AMAZING.
There wasn't a lot of environment in the hostel, although its facilities are nice for meeting people. The room has a bathroom inside with a door that makes noise like crazy when someone uses it, so they woke me up many times during the night. No lockers for leaving the things. I still don't understand why hostels are so underdeveloped when compared with the options in Europe, Asia and Latin America.
It was really expensive because it was a couple of days before the first game of Colombia in the World Cup. Because of this, its "Value for money" wasn't great. However, I found great atmosphere.
Very good for a short stay, near to the airport. There is a mall nearby that can be visited for eating outside of the hotel. Although I understand this happens, I didn't appreciate that the staff recommeded me to eat in the hotel when I asked them if there was a restaurant near to the hotel.
You have to consider it is Paris, and that it is a "cheap" hotel when evaluating it. The bathroom was really small!
No customer comment
I stayed for 5 nights at HomePlus Hostel. I think that the beds were comfortable and the rooms were ok, with enough room for each of the 8 guests. The staff was friendly (mostly one of the girls... ¿Anna?). However, I would say that it was noisy in the morning because they were doing some work in the walls outside of the room. In addition, one of the showers was not working half of the days and the one I had to use instead didn't appear to be as clean as I would have liked.
The atmosphere of the hostel was great and the staff was very helpful. I consider a plus its location in Frankfurt's Red Light District, since it allows you to experience some night life in a boring city like Frankfurt. In addition, I appreciated that they sent me an email explaining about the surroundings of the hostel. The only problem is that the rooms don't have air conditioning, so it makes it difficult to sleep on summer nights!
Breakfast was good, but the showers and the toilets are disgusting. They should try to clean them more often.
Although my room was for 12 people, it was clean. I liked very much the shared bathrooms: they have mops there so that you shall clean it after using it. Not a big deal, but improves a lot the cleanliness of the place. The only think I disliked was that I had to wait around 20 minutes to enter to the bathroom, because there were some of these out of service. Staff are really helpful. They give clear instructions and suggest activities.
The toilet was not working very well in my bathroom. It was not nice to enter my hand into the tank for making the toilet work!! However, the beds and rooms were clean. It is well located, but not so near to Ovalo de Miraflores (there you can find many popular hostels); you have to walk almost 12 blocks!!
- Avid Traveller
- (20 reviews)