No customer comment
Things were very good, especially the friendly and helpful staff. Maybe also offer Chinese food on the menu.
I was very happy to have an upgrade from shared dorm room to a single room with bathroom! The breakfast, included, is a hearty way to start the day. Am very glad that I found this hostel on hostelworld - I feel that I lucked out, to have both a nice room with breakfast included. I left for a few days and the hostel kept the room for me! Very happy about that! The staff [many are available] help with where to find things, directions, etc. The hostel is in a quiet area but close to 7 corners.
Staff helpful and accommodating. Food in restaurant was quite good. Dorm room [6 beds] was a little small; it was nice having bathroom in the room. Nice to have reading lamps.
One of the nicer hostels I've visited. It's nice having the rooms on the upper level. Dorm rooms are spacious with big lockers; ceilings are high; rooms are kept clean. Staff very helpful with arranging tours, and providing directions. Despite no-smoking signs in the dorm rooms, it's disappointing that people ignore them and bother other people.
There was no reading light and no book exchange, as mentioned there would be, on website. It also doesn't mention that reception and lounge area are on the 3rd floor but rooms are on 6th floor. So you are frequently going up and down. Good exercise of course. Location description should say: entrance is BETWEEN Burberry and Aesop shops. Hostel should tell people to bring their own locks. Otherwise things were good.
Everything literally shuts down at 6 pm, so plan ahead! Very peaceful and quiet at hostel and Ngong Ping. Good hiking to Lantau Peak and Buddha. Bring own lock for lockers. Most quilts in room smelled musty. You must leave hostel during day hours so plan accordingly. Staff [Mouse] helpful with routes and things to do. Definitely would stay here again.
Poor directions to get from bus station to hostel - had to take a taxi and he had to ask! No lockers available. Hostel has main seating area with dorm rooms around it on 2 levels. Feels like an old garage. It was hard to visit local sites as there were no return buses - you had to hitchhike back to town. Smoke from seating area drifted up to rooms - unpleasant. [also one male staff person smoked frequently].
Update directions: hostel is ON the bridge, not before it. No restaurant on site, but a good one 2 doors away. Smoking is allowed - supposedly there is a non-smoking room in the back [no windows so no view] and people were smoking there :( Very stinky and annoying. Other hostels do not allow smoking. Had to ask for room to be cleaned and garbage removed.
- need better directions - internet intermittent - room smelled musty - hostel has lost locker keys - table in centre of dorm room makes room small and hard to move around - dorm room is off common area so it's noisy - only 1 shower and 1 toilet, [on main floor] which is by reception and therefore used by everyone :( Staff said most rooms have own WC, but people, including staff, used our toilet. Need another! - laundry - no sink is available so I had to use tiny bathroom sink
Bathroom: several times there was no soap in the dispensers. Maybe additional notices right on toilet paper dispenser to NOT put paper in the toilet? [a few times people did this anyway]s. Good breakfast - food and location! [on rooftop]. Staff helpful with arranging flights, and extending my stay. Beds comfortable.
It would be nice if more staff spoke English. Very clean and comfortable. We did manage. Hostel was happy to extend my stay. Hostel needs to add laundry facilities [even a sink for hand washing], and having some kind of kitchen facilities would be helpful. Great dipping pool on the roof! It's nice to be in a non-smoking place. I highly recommend this hostel.
Very noisy - people outside very late [or very early!], people walking and talking in the hallways, noisy room-mates who kept coming and going. Not to mention the snoring. So I did not have a very good sleep.
Staff not very helpful - their English was just OK. Limited menu and only dumplings as Chinese food.
Single room was very small and the mattress was quite hard. Good location, although a bit noisy - but not the staff's fault.
Made us feel at home - very welcoming. It was nice to have the internet included.
Nice breakfast with oranges. Big rooms. Internet a bonus. Very helpful and friendly staff.