Reviews: ellen3053

Hotel Sergul

London, England
71%

Good location and very reasonable price for the area. The rooms were clean, although a bit dated. Facilities were a bit hit and miss: My colleagues shower only had a trickle of water while mine was so hot that I got burned, and it couldn't be regulated. Also, internet signal was non-existent in my room - couldn't connect at all, while fine in my colleague's room. Staff could be friendlier - they weren't rude, but they didn't smile, ever.

  • 16th May 2014
  • Novice Nomad
  • Germany
  • Female, 31-40
  • (4 reviews)

Owner Comment (Hide)
Firstly, my apologies for the inconvenience. The Grohe Shower units have a temperature control knob which regulates the heat. I am sorry you were not able to navigate it. The top floor shower operates with a pressure pump and does kick-in. Unfortunately, I did not mention to you that I was unwell, as I thought it inappropriate. The garden side room struggles with the internet, but not impossible. Feeling much better now and will continue to receive my guests with a welcoming smile!

Hello B&B

Utrecht, Netherlands
73%

No customer comment


Lagan Hostel

Belfast, Northern Ireland
73%

The location is good in terms of having lots of bars and cafes close by. It is not however if you want any sleep whatsoever - drunk students yelling outside the window all night long. The staff were very friendly and helpful though and facilities were kept very clean.


Hotel Flipper

Amsterdam, Netherlands
63%

My room was infested with bed bugs - I woke up with my arm itching and swelling up with over 20 bites. The staff did sort me out with a new room in the middle of the night though, which was nice and clean.