Guests appreciate the effort staff takes to remember their names. I heard several comments about that during the 2 months I stayed. Staff obviously enjoys working at the hostel. There is much conversation while they work, laughing and sometimes singing. The staff are friendly with each other and this makes for a pleasant atmosphere. One improvement would be to move the tv from the reception area to the common room. If there's no satellite tv, maybe some movies on dvd?
Friendly, helpful staff and a delicious breakfast each morning. Well done!
No free luggage storage facilities. Laundry is insanely expensive Doubt that rooms comply with fire regulations. 8-bed dorm is approx. 4.5m X 4.5m. With all the luggage on the floor it would be very hard to get out if there was a fire. Does not seem safe.
Tour desk was excellent. The staff was knowledgeable and helpful
no tour desk laundry not available during advertised hours internet expensive no lockers
Had to move out of the dorm I was in because of a bed bug infestation. No compensation offered. Meals and alcohol over-priced. Laundry costs $14.00 FJ per load and internet costs $8.00 FJ per hour. Accommodation is cheap - everything else is way over-prices
Great place, excellent cafe, nice people
Not much in the way of activities, food is mediocre, over-priced with poor selection. Much better to visit the reef further north - Cairns or Port Douglas.
I enjoyed your Hostel - I'd never stayed in one before. Staff was very helpful. I wold have liked to try the bar/restaurant, but the decibel level was WAY over my limit. Perhaps, there could be some times during the day when it was a bit quieter?