No customer comment
Very friendly, helpful staff. Comfortable common areas. This is a great location on the upper west side. I would stay again.
My only complaint is that they lock the common areas at 11pm. If you get back later than that there is nowhere to sit. Others than that the room was good, a shelf or side table would help.it's clean and a great location. Staff was very helpful.
Hostel is great. location is 2 blocks from Cannery Row and Aquarium. common room is very comfortable. breakfast is just make-your-own pancakes, but it's fine. beds are comfortable and each bed has a night lite and outlets for chargers. free parking in back of the hostel. there is a lock-out from 1am-6am if you stay out too late your stuck, but that would be my only complaint.
hostel is in a beautiful location, right on the bay in a big park. It's a little out of the way if you are spending a lot of time downtown, but you can walk to Fisherman's Wharf. Cafe on-site serves free breakfast it can get crowded when hostel is crowded. The location is worth it.
great location few blocks from metro station. staff is friendly and helpful. breakfast is the usual hostel fare, but it's included. the elevator is horribly slow which is a pain if you are on a higher floor. Volunteers provide free walking tours almost everyday, great way to see an area and make friends with other hostellers. Common room is comfortable, free WiFi or pay for computers. I will use this hostel again.
Nice staff, I really enjoyed the walking tours.
the staff is pleasant. make sure you get a room on the 4th floor. i was moved down to the 1st floor and insisted on moving back upstairs, less noise bigger room, much better bathroom. you will climb stairs after 11pm but it's woth it. convient location, but no big deal.
older clients, quiet not a party place, but clean big room a good breakfast. location is excellent. confusion in booking i was switched to hotel firenza for the last night.
great location,staff is helpful, dorms are crowded, but clean and comfortable. I would definatly recommend.