Cleaning staff were rude and barged into our room without knocking at 9 AM, not impressed with that. Also my key "stopped working" the day of my checkout (before checkout time) and I was stranded in the hallway in my underpants. Other than that, the bar staff was good, I really enjoyed having 2 bars available with cheap drinks and discounts on food. The pillows and mattresses could use updating.
Plus Berlin is a PALACE. Great rooms, knowledgable staff, close to all the action, beautiful courtyard. The food at the restaurant was terrible but that was my only complaint.
No customer comment
Great staff, excellent location, cool concept with different themed rooms. Breakfast was great and the facilities were above bar (great bar, use of kitchen) and of course THE DOG :) :)
FLYING PIG RULES!
- Novice Nomad
- Female, 18-24
- (5 reviews)