Great hostel with a warm welcome by staff. They are so super friendly, nice and helpfull! Sincerely interested and good English. Their service is awesome! Free airport pickup was great even when we got delayed the driver was there. Private room was nice and clean. Wifi was excellent. Location was nice and quiet away from all the noise but still 2 min away from centre. We def recommend this hostel to everybody who visit Hanoi!!!
Location is very near the water where you can see the symphony of lights skyline. The Chungking Mansion is weird building. It's like little India and people around it harass you continuesly with fake brand watches and other stuff. The double room is very small and made us feel like we were in prison. However there is a mini fridge in it which is convenient and there is airco although it makes a lot of noise. But it's cheap and perfect location right next to a metro station.
When we arrived we thought it was quite nice and cozy and Mama Naxi passed us a banana which was nice of her. Location was right in the old town so it was nice to stroll around. When we got in to our double private room it smelled like cat's pee and the bathroom had a horrible smell. We didn't liked it at all. Mama Naxi was continously shouting which is quite often ennoying. Just because I didn't understand you don't mean that I can't hear you.