It's not really a hostel, it's an old Hotel. And old is the right word for it, since the room had even a hole on the floor. There isn't a place to meet people, relax or spend some time. Besides that, the Staff is great, very attentious. Helped me with directions, changing of rooms (I was at the 3rd floor and asked for a room at the 1st floor, because I hurted my foot) and more. The location is great about transport, but it's not the best neighborhood in town. But it's a good deal...
It's a really nice place, with confortable beds. The location is great, if you don't mind to stay out of the old town, since you'll be at a very lively place with thousands of renomated stores, bars and nightclubs. The problem are the stairs for those that aren't light travelers. Just to check-in you need to go up 2 floors and maybe one more to go to your room.
Very good hostel, but since I was in a private room and was low season, the atmosphere although it was great, looked more like a small Hotel, what is not a problem at all. There are only some things that bothered me at the description, but the staff was great solving it. It says that all rooms have wi-fi, air conditioning and hot/cold water. It's not true, wi-fi limited, air in few rooms and regular water only.
No customer comment
Bom hostel, com espaço, um staff atencioso e simpático. A única coisa que não gostei muito foi o fato de, segundo o HW, eu ter alugado um quarto com cama de casal e banheiro privativo e ao chegar lá só ter banheiro compartido. Ao indagar um dos responsáveis, fui informado que no sistema dele estava banheiro compartido, e que para "honrar" o acordo ia deixar livre o outro quarto da área superior, no entanto esse quarto que "estaria bloqueado" estava disponível por todo o tempo no Hostelworld.
It was the 5th time that I stayed there, everything continues great. Only two things I noticed that changed a little. The internal roof of 3rd floor bathroom had some leaking and one bathroom without toilet paper for a reasonable time.
Very clean, organized with very helpfull staff. The only "but" was the shower, without hot water at least in my bedroom that was a private one.
The staff is amazing. I always felt that some senteces are "cliche", but this one for this place is true... You fell like home... Peter and Julie does everything that they can to help us. The place is amazing and cozy, very different from the great resorts. Don`t get me wrong, I like resorts, but I discarded a great resort in a discount for a bit little more and I'm very happy with my choise. I recommend!!!!
It is a good place to stay and I would recommend. Things that are good to improve is that as mentioned before, there is one member of the staff at least that does not speak English or other languague, only spanish, and the same member had some problems in giving good information, seems a little bit lost. Besides that all the crew were very polite and friendly, even the one that does not speak English (after all I speak Spanish).