Excelent location (close to the Maidou station), nice staff, clean and good private room. Nice shower. I definitely go back there when I visit Brussels.
Try improve safety to the visitors. For instance, hire a securuty person to stay in front of the hotel. My wife was assaulted there and almost robbed.
Not good experience. Room was very good: clean, good size, nice, air conditioning, LED TV etc.. But the rest was not OK. First, there was NO WiFi in the rooms, as advertised. There's NO lobby at all in this hostel, just a small corridor, and even NO CHAIRS. People who needed to go to internet (like me) had to stand in this tiny corridor and write, or sit on the stairs. No person from the staff had any idea why the internet was not working. NO breakfast (but I already knew it). Must improve!!!
The hotel was a cheap deal to an expensive city like New York, and it is well located, the staff is nice and the explanation that they give at the desk are comprehensible (even to chinese students, as I witnessed). The wireless only works on the kitchen, and it closes at 11 PM, so that made impossible to send e-mails after I come back from Broadway shows. The room is clean but simple. Don't go to this hostel if you want any fancy curtains or a beatiful sight from the window. Good for the money.
The air conditioning didn't work the first day because the manager wasn't there to give us the proper controler. We had to ask for towels. No soap in the bathroom. The room is TOO tiny. Nevertheless, it's very well located, clean, good breakfast, nice staff. The address is not correct, can't find by yourself.