Reviews: sobiaahmed800

Rocinha Guest House

Rio de Janeiro, Brazil
91%

If you're staying in the 6 bed dorm. There's a stair well that leads to the room. View is amazing of the favela. Owned by mum

  • 14th Dec 2013
  • Novice Nomad
  • England
  • Female, 31-40
  • (2 reviews)


60%

pre-ordered a taxi with the hostel for a pick up from the airport which turned up an hour late!

Owner Comment (Hide)
Like we explained when you arrived, your flight was listed as delayed in the airport website, we also called the airline to make sure of this and they confirmed the information, we can not send the driver if we have information that the flight is delayed, there is not point on him going to the airport. What we could do is to have our driver ready, which he was and when you called from the airport we sent him right away. Later that evening i called again to the airline to complaint about the bad given information but they answered that the information was good and that your flight arrived delayed, claiming that they must have put you in other flight, wich makes sense. Again, sorry the pick up didn't work out as planned, but we can't be hold responsible for the delay. Andy.