Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Reviews: Anonymous

  • Anonymous
  • Australia, Female, 31-40
  • Novice Nomad
11th Aug 2013

Vincent and the cleaning staff I saw were very helpful. Vincent cared enough about our stay to ensure that the 3 of us were all in the same room, despite 2 individual bookings, & reshuffled guests accordingly. Thanks Vincent :) Only issues I had were the noise carried up the stairs from the communal room, & the room had too much light, both issues made it hard to sleep.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Australia, Mixed Group, 31-40
  • Novice Nomad
8th Aug 2013

Stayed 3 days coz my mates were here. I couldn't stay in same room. According to online, it was full.However, it was nowhere near full. So, the bookings system wasn't up to date.The staff weren't aware; I was told by 3 different staff the hostel was full. I challenged this, & a manager finally helped me & booked me into the room with my mates & 3 spare beds. I checked in & out 3 times: 2 times were unnecessary due to this room being "full". Unless there were massive no-shows...Over 3 days?!

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 4.0Facilities
    • 6.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our newsletter to get the best hostel deals and news sent straight to your inbox. You can unsubscribe at any time.