Reviews: vickysinclair4774

Venture Hostel

London, England
54%

the hostel seemed to be in turmoil which was regularly played out on the guests. one night at 2am i was frogmarched out of my room and told to pack, while everybody else was trying to sleep because i was 'in someone else's bed' which then showed up to be a large error on their behalf. rules and regulations were rammed down our throats the minute we arrived but the staff were not briefed to pass on messages between day or night or computer. within 4 days my booking was messed up daily

  • 11th Jul 2013
  • Novice Nomad
  • Northern Ireland
  • Female, 31-40
  • (3 reviews)

Owner Comment (Hide)
Thanks for booking with us, we are sincerely sorry for the error, the staff in question has been dealt with and we can promise it wont happen again. Above all, we hope to see you again

Hostal Los Yutzos

Tena, Ecuador
74%

The hostal was nice. a very pleasant place to stay and nice for a break in the amazon in a town but with trees and river surrounding. the problem was that the staff tried to overcharge me- i had to show them written confirmation of my booking. After that they made me pay an extra 12% in tax, not mentioned in my booking. They would not waiver this and i feel that customers need to know about this ESPECIALLY as i did not receive this charge in other hostels in Ecuador.

  • 4th Mar 2012
  • Novice Nomad
  • Ireland
  • Female, 31-40
  • (3 reviews)

Owner Comment (Hide)
estimated customer in the hotel description clearly says that 22% tax is not included, it is a pleasure to work for you in the best way, best regards

Yaxkin Hostel

Palenque, Mexico
93%

Had great time at Yaxkin. In fact am going back there because everyone is so friendly & the vision of the place to become a unique eco-healing hostel is wonderful. At the moment they are trying to expand the hostel to be able to include more visitors & therapists for eco-residencies so one part of the hostel was a bit of a building site. They are working hard to complete as quickly as possible, but there are always space & accommodating staff close at hand, & soon, even better facilities!

  • 15th Nov 2011
  • Novice Nomad
  • Northern Ireland
  • Female, 31-40
  • (3 reviews)