- British Virgin Islands, Female, 18-24
- Novice Nomad
Good breakfast, shower/bathroom facilities are below average. Rooms are worst I have came across, tiny lockers, awful mattresses, stained sheets, no proper ladder for bunk bed. Broken plug sockets and a cracked mirror in the room, also very small, poor kitchen facilities.
Thank you for providing your honest feedback. We are sorry you were not 100% satisfied with your stay. We have recently gone under new management and are currently making changes and renovations. One of these changes will be to replace the bunk beds and mattresses in the rooms with brand new ones, complete with more locker space. We hope you will come and stay with us again once we have finished with our updates.
- Novice Nomad
rooms are of good standard however kitchen and bathrooms are poor
Hi Danielle, Thank you for you feedback. Great to hear the stay was great overall but we have work to do in the bathrooms & kitchen. The kitchen is a constant challenge & we will improve. It require constant attention & it can be easy to slip. We are in the process of starting a refurb at present. The first lot of new bunks & mattresses arrived yesterday, new carpet has been ordered & painters are starting at base Brisbane Embassy on Monday. Thank you again for the feedback & helping us achieve number #9 in Australia from May as voted by hostelworld guests. Travel safe......Base Brisbane Crew
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