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Reviews: Anonymous

Location Brazil, Gender Male, Age 41

  • Anonymous
  • Brazil, Male, 31-40
  • Novice Nomad
4th Jan 2013

We expected more from the hostel, specially because we had booked a two-people room. Our room wasn't clean when we arrived, and we had to wait for the staff to clean it. The bathroom was too small and people smoked in the corridors. Besides, we had a problem with the staff, who entered twice in our room to see if we had smoked, although I had explained that we were not in the room when the fire alarm rang.

View Property Reply

Hello, Thank you for taking the time to write us a review. Check in time for all rooms is 2pm. If you arrive earlier you can store your bags in our luggage storage area and return anytime after 2pm to get your keys. This gives our housekeeping team from 10am until 2pm to clean all of the rooms. When the fire alarm went off the staff needed to enter certain rooms to make sure that they were not the source of the fire. These procedures are in place for the safety of all guests and staff in the hostel. It is normal fire safety procedure but we do apologise if you were inconvenienced by this. Please come back and visit us soon and hopefully you will have a better experience next time! Safe travels The Bauhaus Team

    • 4.0Value For Money
    • 6.0Security
    • 6.0Location
    • 4.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Brazil, Couple, 31-40
  • Novice Nomad
Smart Hyde Park View Hostel, London, England
27th Dec 2012

The hostel is well located, just a couple of blocks from the Paddington station and near the Hyde Park. You can also walk from there to Oxford Circus. The hostel is a good place to stay paying a fair amount of money.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

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