Great location but the staff seemed a bit disorientated - we've been waiting for half an hour at the reception desk to check in and about 15 mins just to return the key card on our check-out. There were four people behind the desk - one working ant three telling people to wait for their turn ... However it is clean, small but comfortable enough.
The staff is great and helpful but this was all that was good in our stay this time. The kitchen is absolutely disgusting the sponges used for washing the dishes probably haven't been changed for a year. The showers were flooded in the evening, the sink there was filthy. The floor in the women's toilet was all sticky and had not been cleaned for 2 days! Worst of all is that none of the staff seemed to care at all. Sure, the hostel was packed but I think that they should be able to cope with it.
No customer comment
Very helpful staff and great location, once you find it in that labyrinth of Lijiang old town. Hot water is only available twice a day for a couple of hours, but it wasn't too bothering since during the day it was pretty hot outside. Liked it a lot.
Great location, very helpful staff at the reception desk, just a bit sloppy room cleaning.
- Novice Nomad
- (5 reviews)