Great location, across the road from some pretty good restaurants. Our room was clean however, we spotted a mouse in the kitchen area. The pool is inside under the stairs, not all that welcoming. Staff were helpful and friendly but wouldn't really let us leave until they knew what we were up to in the day. Bike hire is great, we paid 20,000VND/day. They have a security guard overnight.
Amazing buffet breakfast and the pool is beautiful and clean with some comfy surrounding deck chairs. Room is nice but quite small. Staff helped us to book a train back up to Hanoi (when we initially thought typhoon Haiyan was going to hit central Vietnam), however she completely ripped us off, knowing we didn't have much choice in exiting. Overall, a pleasant stay.
Amazing staff that welcomes you with a delicious smoothie and fruit! Everytime we arrived back or were about to leave, we would be offered a glass of chilled bottled water. We arranged a driver with them to take us to the tombs and they called us afterwards to ensure that everything went well. Great location! Next to some excellent restaurants. Made our Hue stay memorable!
Amazing staff! They were incredibly helpful, we booked our Sapa and Halong bay tour with them and both were great(especially Sapa!). Whenever we came back from these, and even if we weren't staying the night, they would offer us a room to have a shower and freshen up. They would also give us great advice. Breakfast is good and the room is quite clean. Perfect location. We stayed around 4 nights in total and would definitely stay there again!
We only stayed one night, however the room was quite clean and the staff were ok. Was convenient getting here from the airport.