I was very disappointed the service you get to that hostel, beside the language barrier the service is awful. No body knows how to run a business, as a tanant you piece of meat to them. They change you around almost everyday, sometimes they can't find you a bed even if you did book online. They sound very desperate in a way they would accept everyone even if the is no bed available. What most shocking I heard the owner is english and he should known how to run a hostel.
It was a good hostel, I thought the staff were very helpfull and I would stay here again.
It was a good hostel, bit far from central.
The stuff have very low standard interms of customer services, it could be because their English is not good but the way they approach people its different and they shut before 21:00 pm.
If it rains its licks at the reception erea and you can go in and out to the luggage room without any security check.
The value of money doesn't meet the standards, rooms were too small, the is no room for luggage I had to leave mine down stairs. The stuff were little unprofessional. There are no step to climp up the second bunk bed which os unsafe.
The three bunk bed I find it very unsafe and there is no room to move when you're on the bed.of wgich means you can not seat up because you bang your head and there are not many socket.
It was a very bad experience of my life staying in that hostel. Security wise.......its very bad. They have thieves staying in that hostel just waiting to still from others. They stole one of the guy's mobile phone we were sharing room with. And its even make things worse coz the was on the bad with his phone connected to his laptop. With a blink of an eye the phone was gone.
well, it wasn't bad at all, just that they didn't have enough socket, iron.
dislike everything about that hostel, the dorm that we were sleeping in was way too warm at night and there was no ventilation. the stuff were not friendly at all. the bath room were in the third floor while we were sleeping at second floor, that means one bathroom for the whole building.
Well, it wasn't so bad at all. just that i had a little problem with a receptionist franch girl. i really don't know if she is aggressive or it's her English. and i have a problem cos she was telling me to leave my passport at reception and i just think they should be a little bit professional, like having a photocopy machine for guest's identity like other hotels. but other staff were brilliant, easy to chat with.
- Avid Traveller
- South Africa
- (13 reviews)