Tour Itinerary
Welcome to EUROPE SHUTTLE the Airport Shuttle’s private and shared rides in Madrid. We serve hotels, businesses and homes with door to door service.
Our services are available 24 hours a day and our prices are truly exceptional, and in coherence with our professional ethics, they do not hide unpleasant surprises.
We offer a top-quality service from your hotel to the airport or viceversa at low prices; thanks to our cultured, multilingual personnel, to make your stay in town even more enjoyable.
When reserving your transfer for arrivals, please provide the following details in the 'Message for tour operator' space so that we can affect your transfer smoothly:
Date of arrival:
Landing Time:
Airline & Flight number:
Origin of flight:
Full Name:
Destination in Madrid (Metropolitan Area):
Contact Number:
IMPORTANT:
Madrid Barajas Airport has 4 terminals. We will be waiting for you, with a sign with your name on it, just after luggage lounges.
If you do not find us look for the following meeting point:
T 1
Lounge 1 (International Flights)
On your right “American Express” office
Lounge 2 (European and domestic Flights)
On your left “Farmacia” shop
T 2 & T 3
Lounge 5 (European and domestic Flights)
On your right “Airport Information AENA”
Lounge 6 (European and domestic Flights)
On your left “Airport Information AENA”
T 4
Lounge 10 and 11
On your right restaurant “Medas”
If your luggage does not turn up, you have to make a complaint at “Equipajes perdidos” which is in front of the luggage claim. Please inform us if your luggage has been lost.
Flight itinerary changes:
In case there is a change in your itinerary or in your connection flight, please inform us as soon as possible.
The airport pickup shuttle will wait for 90 minutes and is free of charge. However, after 90 minutes, the charge is 10€ an hour. There is no additional charge for flight delays or if there is a change in the itinerary and the passenger has notified us. We reserve the right to refuse any passenger who has excess luggage, is under the effects of alcohol or drugs which would endanger the safety of other passengers while on the road. There will be no charge for cancellations made within 24 hours prior to airport pickup.