Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A 50% deposit upon booking to guarantee group reservations is required and is non-refundable. Payment in full is required two weeks prior to guest arrival. Full payment is non-refundable. Cancellations made more than two weeks prior to arrival will not be charged for the remaining 50% of accommodations. Cancellations made less than two weeks prior to arrival will not be refunded the remaining 50%.

Additional Terms and Conditions

Groups are responsible for the costs associated with damages left by members of groups. Damages will be billed to the card on file and the group will not hold the hotel or its entities liable for the cost of said damages.

11th Avenue Hostel, unless otherwise specified in writing, does not provide parking and cannot guarantee parking for any guest or group.

Non-profit groups are NOT automatically tax-exempt in the City and County of Denver. Please contact us for more information.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Guests are expected to behave in a respectful and communal manner, remembering that the hostel is a shared space.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The newly renovated 11th Avenue Hostel provides unique private and shared rooms in the heart of Denver, Colorado. We're a quick walk from everything downtown Denver has to offer, and a short drive or train ride to the mountains. We believe that travel is best when spent with others, and that unique adventures cannot be found in chain hotels.

Guests will enjoy our chic rooms in a historic building, as well as our convenient location in the heart of Downtown Denver, near the Convention Center, museums, restaurants, bars and all Denver's best activities! Enjoy our on-site cafe, as well as co-working area, community lounge and community kitchen.

Credit or debit card with guest name embossed on the front is due upon check-in with a valid, government-issued photo ID. Photo copies or pictures of ID or cards will not be accepted. Expired or local ID is not accepted, and proof of ongoing travel is required for all dorm stays.

All cancellations must be made 48 hours in advance of arrival or will be charged the penalty of the first night. Cancellations or modifications must be communicated 48-hours prior to arrival. Changed reservation dates may not be honored. There is a 14-night maximum stay for all dorm guests. If you book longer than 14 days, your reservation will not be honored or will be shortened.

This is a smoke-free hostel. The smoking or cigarettes or marijuana on property is strictly prohibited and all guests in violation of this policy will be required to leave without a refund and charged up to $500.00 in cleaning fees.

Pets and emotional support or companion animals are not allowed. Only animals covered under ADA Titles II and III are permitted. Unruly animals will be required to leave.

Please know: sunny Denver has a 16.41% tax on lodging facilities! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 6.0


Latest Reviews

  • 10.0

    Superb

    13 Nov 2020
    Excellent stay, very friendly staff. Though the site was under construction it did not inconvenience us or our stay. A more efficient method of heating would be appreciated along with a updated microwave.
    USA, Couple, 25-30
  • 10.0

    Superb

    18 Sep 2020
    Excellent customer service, great location, and very clean.
    USA, Couple, 31-40
  • 9.4

    Superb

    05 Sep 2020
    Made for a great stay before flying out. There is no AC so it was pretty stuffy but we knew that when we booked it. Private room was nice and bathroom was clean.
    USA, Female, 31-40
  • 9.4

    Superb

    14 Aug 2020
    I loved staying at this hostel during the weekend. The rooms were clean, staff were friendly, and they are modifying the location to better improve the experience! I loved this place, and would gladly stay here again. I highly recommend staying here.
    USA, Female, 18-24
  • 8.9

    Fabulous

    13 Dec 2020
    My husband and I stayed 4 nights. The 1st night was loud & a staff member had to call the police department to settle the issue. Every night after that was quiet. The staff was very friendly & helpful regarding check-ins, check-outs, and directions. The room we stayed in was a deluxe double bed w/ a private bathroom. It was very chill - Victorian era themed w/ heaters that took a while. It was difficult to eat bc there was no table but clearly a BIG space available for one. Construction going on
    USA, Female, 18-24
  • 8.9

    Fabulous

    21 Sep 2020
    You get what you pay for in this spot. Not too bad and was easier to find/get too.
    USA, Male, 31-40
  • 8.9

    Fabulous

    06 Jun 2020
    My stay there was okay, but the car traffic was terrible, I slept maybe 2 hours that night and you need mats for your tub, I almost slipped and fell taking a shower, The price was good
    USA, Male, 41+
  • 8.3

    Fabulous

    30 Jun 2020
    A good hostel located right near the center of a lot of the action in Denver! The renovations will be really nice when they're finished! Sleeping was not the most comfortable due to the lack of AC and the heat of mid-summer, but the friendly staff provided fans when requested. The kitchenette and patio were closed, so a part from sleeping, there was not too much to do at the hostel itself! Fantastic staff and location though!
    USA, Male, 25-30
  • 7.7

    Very Good

    05 Sep 2020
    Still under construction, I'm sure it'll be the spot to stay once they finish up
    USA, Male, 25-30
  • 5.4

    Rating

    03 Oct 2020
    Hostel has reconstruction work right now, no available common areas or kitchen, and there is no information about it on the website of the Hostel or anywhere, so it is not worth it staying there right now.
    Russia, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi


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