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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or reduction in numbers made within 2 weeks of booking will be charged at 50% of total booking price per person. Cancellation or reduction in numbers made within 1 week of booking will be charged 100% of total booking price per person. No shows are charged at 100% of full booking price.

Additional Terms and Conditions

Check out time is 10.00. Guests who wish to stay for the day after check out time can do so for a charge of $5.00 which includes full use of all the facilities.
Free transfers are provided for all Greyhound bus customers.
Premier bus customers will need to organize transfers separately as the stop is 25 klms from Agnes Water. Bookings must be made in advance through the hostel.
Please call us on 0749747225 for information regarding functions/events you wish to hold at our venue.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any tours or activities you wish to conduct whilst staying at our venue can be booked through our reception. The world famous Scooter Roo Tours as well as Kart-a-Roo go kart rides are on site. Please contact us if you would like us to arrange a package for you.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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1770 Southern Cross Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

At 1770 Southern Cross all of our rooms are beautiful, rustic little cabins nestled in among 15 acres of lush, tropical garden. Our cabins were built with relaxation in mind and are surrounded by an array of native plants, wildlife and birds. We have something to suit every budget with a choice of lovely Shared or Private Cabins with or without ensuite bathrooms.

Our hostel is only a few minutes’ drive from the beach and we offer a free shuttle bus service every couple of hours so you will never have a problem getting to and from the beach or town. This bus also connects with all Greyhound arrivals so we'll be waiting at the bus stop to pick you up. We do also arrange a pick up from all Premier bus services so getting to us will never be a problem.

Our spacious, comfortable common area has ample space to chill-out with comfy couches, hammocks, a pool table, ping-pong table, free WIFI, BBQ, woodfired pizza oven, campfire communal kitchen and the cheapest bar in town with a cosy beer garden and resort style swimming pool. We have multiple activities throughout the day to keep you busy like our award winning Scooteroo tour, surf lessons, Great Barrier Reef Trips, fishing trips ect. Every night we have something to keep you busy whether it be a trivia night, pizza night, cinema night, pool/ping-pong comps ect.

We provide free WIFI in our common area, free light breakfast every morning, free tea n coffee, free shuttles to and from town, the beach and the supermarket all to make your stay as enjoyable as possible.

GUESTS MUST CONTACT OUR OFFICE BY PHONE OR EMAIL 24HRS PRIOR TO ARRIVAL TO CONFIRM YOUR ARRIVAL TIME AND FORM OF TRANSPORT.

If bookings are cancelled within 48hours of commencement the full amount payable will be charged to the credit card provided.

Bookings will only be held until the stated arrival time then standard no-show cancellation policy's will apply.

We believe that we have something pretty special here at Southern Cross Backpackers and we want to share it with you so come and let us show you an unforgettable time! View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 5.0

  • Staff 7.0

  • Atmosphere 7.0

  • Cleanliness 8.0

  • Facilities 6.0


Latest Reviews

  • 9.1

    Superb

    14 Mar 2018
    This was an amazing hostel, a little way out of town but they have a free shuttle bus that runs regularly, I missed one of the busses by a couple of minutes and one of the staff who was food shopping saw me there and gave me a lift back to the hostel saving a 30 minute walk in the dark. One of the friendliest hostel I've stayed at with the staff (other backpackers) hanging out and socialising.
    England, Male, 18-24
  • 8.6

    Fabulous

    05 May 2019
    Backpackers was a great escape, about 3.5km from the beach. My partner and I booked a solo room, it was a cute little cottage with own bathroom and shower. Definitely worth the money! Very friendly staff and clean area. The night we stayed they did a wood oven pizza night for dinner, about $10 for a massive freshly cooked pizza. My only thing is that I think this place would be better for backpackers travelling with a car, although they did have a shuttle bus service to town!
    Canada, Couple, 18-24
  • 8.3

    Fabulous

    24 Jan 2019
    No security... no locks or lockers. Kitchen is in need of revamp to accommodate number of guests. Other than that it was perfect, thanks :)
    England, All Male Group, 25-30
  • 8.3

    Fabulous

    15 Apr 2018
    This was a cool hostel, like a get-away from the city. Nice landscaping and lots of trees. The open-air common area next to the kitchen was large and good for socialising. Only there for one night, but would have stayed for more if we were in the area longer. One downside is none of the dorms have locks on the doors. We didn't have any problems and they claim there haven't been any significant issues. Breakfast is just toast and jam.
    USA, Mixed Group, 18-24
  • 8.0

    Fabulous

    06 Mar 2018
    A little ways out of town which is fine if you have a car! They also have a free shuttle bus multiple times a day into town which helps! Very laid back vibes. Would recommend
    Canada, Female, 18-24
  • 6.6

    Good

    08 Sep 2018
    Said with breakfast but that was toast and spreads
    New Zealand, Male, 41+
  • 5.7

    Rating

    05 Apr 2018
    Basic hostel, basic amenities, no locks on doors, and not the cleanest. Okay for one night
    England, Female, 18-24
  • 5.1

    Rating

    30 Oct 2018
    No locks on the doors and no safes. No planned nights in the hostel makes the atmosphere really boring. Unable to drink your own alcohol anywhere on site so you have to buy it from reception and there’s not a very good selection. Unable to walk into town from there and no bike hire so have to rely oh shuttles which run every 2 hours. Best thing about the hostel is the backpackers that work there 🤘
    England, Female, 18-24
  • 4.6

    Rating

    18 Jan 2019
    Worst hostel we’ve stayed in Australia so far. Reasons for this are: No locks on doors or lockers mean that security is non-existent Room was dirty with 6 guests worth of sheets piled up on one bed. Kitchen was filthy with lots of non-working appliances Location was advertised as out of the way but very few buses in the evening To be fair the staff were friendly but hat was the only real positive.
    England, Couple, 25-30
  • 4.3

    Rating

    06 Aug 2019
    Just not what I expected, no towel in room they wanted a $20 deposit for a key to room. Couldn't find my booking on their computer. I was not sure which site I booked through as it was on my mobile. They charged the full price even though I had paid a deposit when I booked and as yet they have not made a refund. I gave them the details of my account but no refund.
    Australia, Male, 41+
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Swimming Pool
Services
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi


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