Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or reduction in numbers made within 2 weeks of booking will be charged at 50% of total booking price per person. Cancellation or reduction in numbers made within 1 week of booking will be charged 100% of total booking price per person. No shows are charged at 100% of full booking price.

Additional Terms and Conditions

Check out time is 10.00. Guests who wish to stay for the day after check out time can do so for a charge of $5.00 which includes full use of all the facilities.
Free transfers are provided for all Greyhound bus customers.
Premier bus customers will need to organize transfers separately as the stop is 25 klms from Agnes Water. Bookings must be made in advance through the hostel.
Please call us on 0749747225 for information regarding functions/events you wish to hold at our venue.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any tours or activities you wish to conduct whilst staying at our venue can be booked through our reception. The world famous Scooter Roo Tours as well as Kart-a-Roo go kart rides are on site. Please contact us if you would like us to arrange a package for you.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

1770 Southern Cross Travellers Retreat is built upon 15 acres of lush, tropical gardens located just a few minutes drive from the town centre and beautiful beaches of Agnes Water. All of our rooms are beautiful, rustic little cabins built with relaxation in mind and are surrounded by an array of native plants, wildlife and birds. We have something to suit every budget with a choice of lovely Shared or Private Cabins with or without ensuite bathrooms.

Our spacious, comfortable common area has ample space to chill-out with comfy couches, hammocks, a pool table, ping-pong table, free WIFI, BBQ, woodfired pizza oven, campfire communal kitchen and the cheapest bar in town with a cosy beer garden and resort-style swimming pool. We have multiple activities throughout the day to keep you busy like our award-winning Scooteroo tour, surf lessons, Great Barrier Reef Trips, fishing trips & more.


If bookings are cancelled within 48hours of commencement the full amount payable will be charged to the credit card provided.

Bookings will only be held until the stated arrival time then standard no-show cancellation policy's will apply.

We believe that we have something pretty special here at 1770 Southern Cross Travellers Retreat and we want to share it with you so come and let us show you an unforgettable time! View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 7.5

  • Location 8.0

  • Staff 8.0

  • Atmosphere 7.0

  • Cleanliness 8.5

  • Facilities 7.5

Latest Reviews

  • 9.4


    14 Jan 2020
    I really enjoyed staying at Southern cross, probably the cleanest and friendliest hostel I have stayed in. The door to the room didn't have a lock but I felt as though my belongings were safe. (You can lock valuables up at reception). I ended up staying an extra few nights. All staff were really friendly and helpful. The hostel is a bit out of the way from the beach etc but the hostel offers a free shuttle throughout the day.
    England, Female, 25-30
  • 8.6


    05 May 2019
    Backpackers was a great escape, about 3.5km from the beach. My partner and I booked a solo room, it was a cute little cottage with own bathroom and shower. Definitely worth the money! Very friendly staff and clean area. The night we stayed they did a wood oven pizza night for dinner, about $10 for a massive freshly cooked pizza. My only thing is that I think this place would be better for backpackers travelling with a car, although they did have a shuttle bus service to town!
    Canada, Couple, 18-24
  • 8.3


    24 Jan 2019
    No security... no locks or lockers. Kitchen is in need of revamp to accommodate number of guests. Other than that it was perfect, thanks :)
    England, All Male Group, 25-30
  • 7.7

    Very Good

    17 Dec 2020
    Rural, rustic chill-out accommodation. Swimming pool. Cabin style accommodation. Family cabins with adjoining bathrooms are excellent. Full standing fridge, tea/coffee, microwave, TV in main bedroom. TV and bunk beds in children’s room. Separate toilet, shower and basin areas which was perfect for a family of five. Comfortable beds and linen provided. Bar closed currently. No food available on site. $2 coins needed for pool table. WiFi very poor and available inside comm room.
    Australia, Female, 31-40
  • 6.6


    08 Sep 2018
    Said with breakfast but that was toast and spreads
    New Zealand, Male, 41+
  • 5.1


    30 Oct 2018
    No locks on the doors and no safes. No planned nights in the hostel makes the atmosphere really boring. Unable to drink your own alcohol anywhere on site so you have to buy it from reception and there’s not a very good selection. Unable to walk into town from there and no bike hire so have to rely oh shuttles which run every 2 hours. Best thing about the hostel is the backpackers that work there 🤘
    England, Female, 18-24
  • 4.6


    18 Jan 2019
    Worst hostel we’ve stayed in Australia so far. Reasons for this are: No locks on doors or lockers mean that security is non-existent Room was dirty with 6 guests worth of sheets piled up on one bed. Kitchen was filthy with lots of non-working appliances Location was advertised as out of the way but very few buses in the evening To be fair the staff were friendly but hat was the only real positive.
    England, Couple, 25-30
  • 4.3


    06 Aug 2019
    Just not what I expected, no towel in room they wanted a $20 deposit for a key to room. Couldn't find my booking on their computer. I was not sure which site I booked through as it was on my mobile. They charged the full price even though I had paid a deposit when I booked and as yet they have not made a refund. I gave them the details of my account but no refund.
    Australia, Male, 41+
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  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Swimming Pool
  • Internet Access
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Pool Table
  • Wi-Fi