Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Newly remodelled in the heart of Santurce!!

Hostel San Juan is located, 1 km of Balneario El Escambron and an 11-minute walk of Playa Ocho. Provides terrace and free WiFi . We want to hear from you as you help us become the most cozy liked urban Hostel in the heart of San Juan!!!!

We are near to Condado Beach, Puerto Rico Convention Center , San Jerónimo del Boquerón Fort and Fort San Felipe del Morro, 1.7 km from Munoz Rivera Park and 1.8 km from Former San Juan Navy Base.

Offers rooms with air conditioning , shared bathroom and a shared kitchen are featured.

Hostel San Juan Policies & Conditions:

Cancellation policy: 72 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00
Check out at 11:00

Payment day prior to arrival via credit cards, debit cards and PayPal

7% Taxes not included
Breakfast not included.

General:
Reception from 08.00 to 20.00
Quiet Hours at 10pm
Non smoking
No Childrens View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.0

  • Location 8.1

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 8.2

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    26 Sep 2021
    Best hostel I have stayed in to this date. Great location. Carlos us an amazing person, very attentive. Would go back.
    USA, Male, 25-30
  • 10.0

    Superb

    27 Jun 2021
    I honestly wanted to say this has been my first time ever experience at a hostel and I’d do it here again. The staff was amazing especially hector and the 3 girls I met and also it’s very clean and it just felt like one big happy family. I’d recommend this to everyone honestly. I felt very welcomed here. Thank you guys for having us!
    Dominican Republic, Mixed Group, 18-24
  • 10.0

    Superb

    03 Jun 2021
    Great hostel! Highly recommend it. I really enjoyed my stay and I had a great experience in San Juan because of it. Near local supermarkets. Clean and well set up place. I very cool hostel with wifi.
    USA, Male, 18-24
  • 9.7

    Superb

    17 Nov 2021
    This was me and my sisters first time in Puerto Rico and staying at a hostel and it will be hard to compete with a better hostel in the future because this place was amazing! The staff is great, the pictures are exactly like how the place is in real life, and the cleanliness and security are top tier. Love love love this place!!
    USA, Female, 18-24
  • 9.7

    Superb

    15 Jul 2021
    Great exprience overall, given a last minute booking. Well done Carlos the Manager.
    USA, Male, 41+
  • 9.1

    Superb

    20 Mar 2021
    Very nice place ! And very good staff
    France, Female, 18-24
  • 8.6

    Fabulous

    16 Nov 2021
    Hostel is in the city, and the dorm is spacious and private room is decent. The manager, Carlos is awesome! Very friendly and helpful.
    USA, Male, 25-30
  • 5.1

    Rating

    13 Nov 2021
    Staff was incredibly rude. We were barely greeted upon checking in to the hostel--they didn't even ask our names--and when we asked if we could check out early, they assured us we could, but failed to mention we would still have to pay for the entirety of the stay. We tried to check out on two different occasions and had difficulty both times because we couldn't find any staff. When we finally did find someone, he proceeded to yell at my friend and got incredibly aggressive with her. Bad stay
    USA, Female, 25-30
  • 4.0

    Rating

    31 Mar 2021
    My experience here was not a positive one. When I arrived, there was nobody to check me in, and the hostel atmosphere felt like a random guest house. The staff seemed to treat the place like it was theirs, rather than being welcoming to others. What really put the nail in the coffin for me was that a couple of dogs showed up with no heads up, and one of them was allowed to run freely into my room. The owner Carlos is a good guy, but the other staff need to be more mindful of their guests.
    USA, Male, 25-30
  • 3.4

    Rating

    25 Apr 2021
    If you are a female I would suggest NOT staying here. There’s a bunch of weird men always sitting in the common area and they give off bad vibes. Every girl that was staying when I was there stayed in the room because they didn’t feel safe. My Uber driver helped me with my bags inside and asked if I would be okay here because he didn’t think it was safe. Also do not bring food or alcohol everyone’s stuff got stolen even when our names were on it.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Hot Showers
  • Microwave
Services
  • Internet Access
Entertainment
  • Wi-Fi


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