Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


19 Happy House Backpacker

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

19 Happy House Backpacker hostel Phnom Penh is located in the middle of 'Riverside' area, which is the most attractive place for tourist. It is close to various attraction sites such as Royal Palace 10min walk, Traditional museum 10min walk, night market 4min walk, riverside area 3min walk.
[Room type]
- 4 bed mixed dorm
- Standard/basic Twin room
- Standard/basic double room
- Standard/basic triple room
- 8 bed mixed dorm
- 4 bed female dorm
- Standard 6 bed mixed dorm
- Basic 6 beds mixed dorm room
- standard 16 beds Mixed Dorm with AC
We have total dorm bed is 65 dorm beds.
[Our facilities]
- Outdoor terrace is just in front of our hostel for hang out and smoking area
- On the mezzanine floor has provided Wi-Fi, A/C relaxing space and sofa to lay down watching T.V, DVD player, Chess game board, Bookshelf for reading
- In every single dorm room has provided Wi-Fi, A/C, Blanket, A personal reading light, an electronic socket, locker, free towel (deposit $5),
- In every single bathroom has provided Hot and cold shower, mirror
- In every single toilet has provided toilet paper,
- Bathroom and toilets are together
- 24 hours receptionist
- Daily cleaning
- You can enjoy your breakfast from 1USD which is start from 6:30 Am to 12:00 Pm, and Lunch/Dinner from 2.5 USD which is start from 12:00 Pm to 11:00 Pm.
- Laundry service
- Arrange Bus/Boat ticket, Package tour, Visa extension, Transportation, etc.
- Free luggage storage
- Free shower after check-out
- Free map of the area
We able to make your trip something greater and hope you will enjoy with our service. If you need more information please! Feel free to contact us
**Basic rooms with Fan/Standard Rooms with Aircon**
1. Check in from 12pm and check out until 12 noon.
2. Cash payment only upon arrival.
3. Cancellation policy: At least a 1-day advance notice prior to the arrival date is required for cancellation free of charge.
4. Please No food or drink from out side View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 7.9

  • Location 8.8

  • Staff 8.8

  • Atmosphere 7.7

  • Cleanliness 7.5

  • Facilities 7.9

Latest Reviews

  • 10.0


    16 Oct 2019
    Booked for 1 night and stayed for 3 and got a discount on the 10 bed dorm. Hostel is in a nice location with loads of shops nearby :)
    England, Male, 25-30
  • 10.0


    13 Oct 2019
    Great places to stayed in this places the people are friendly and helpful walk-in distance to the city.
    Germany, Male, 25-30
  • 10.0


    09 Oct 2019
    Clean rooms and bathrooms.nice shared space(included bathroom/showers that can be used after check-out), and space for left luggage. There was always someone at the front desk and it was easy to book trip to killing fields/S21. Breakfast downstairs is cheap. Would stayed here again
    USA, Male, 25-30
  • 10.0


    06 Oct 2019
    Easy to meet people and hangout at the restaurant downstairs happy hours for beer and food Alex is the legend easy to short out tour, Visa and bus ticket walkable to the Royal palace and the Night market food was great
    England, Male, 25-30
  • 9.7


    06 Oct 2019
    Since the only two things we wanted to do in Phnom Penh were the Toul Sleng Genocide Museum and the Killlng Fields, the hostel was in the a great location for us because it takes you like 10min to Spot bar from the hostel, the staff were friendly and helpful and we are really liked staying here.
    USA, Male, 18-24
  • 9.7


    04 Oct 2019
    Alex at Happy Questhouse is absolutely amazing! He is so friendly and helps with everything. From tours, visas, transport he knows it all. I’m going to miss out daily chats. Location is amazing, walking distance to markets, Mekong river and major tourist attractions. Comfy beds, great chill out area where breakfast lunch and dinner is available and happy hour is from 4pm -1am. Great place to chill but also great for meeting other travellers. Thanks Alex!!!
    Australia, Male, 25-30
  • 9.4


    06 Oct 2019
    I had a great stay here. Great location and nice lobby downstairs free pool table, music and a good place for chill out reading book and I can as the guide front desk more information to visit the city, However staff here were helpful and the hostel was clean and comfortable
    Germany, Male, 18-24
  • 8.9


    12 Oct 2019
    Very good hostel, staff are really friendly and helpful with anything you need. Food and coffee are solid and hostel is in a great location. Would definitely stay here again.
    Portugal, Female, 18-24
  • 8.9


    09 Oct 2019
    Great hostel
    Canada, Female, 18-24
  • 3.1


    03 Oct 2019
    One of the worst hostels we’ve encountered in 5 months of backpacking. We left immediately the next morning. Hateful writing plastered on the walls, questionable people in and out, surrounded by a red light district, our room had bars on the window, but no lock, washroom leaked, bed sheets were not clean and smelled strongly of cigarettes. Did not feel safe, DO NOT STAY HERE.
    Canada, Couple, 31-40
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hot Showers
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • DVD's
  • Pool Table