Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

This pretty Victorian town house on a quiet street in West London, offers a warm and inviting base from which you can explore London.

23 Matheson Road offer en suite showerrooms and free WiFi in the ground floor communal room.
Except when otherwise specified at the time of booking, all bedrooms are cleaned / made up each day by housekeepers during your stay. Accessed by stairs only, each modern, compact room at 23 Matheson Road has a flat-screen TV, a hairdryer and towels.

Breakfast is not included but there are plenty of supermarkets/convenience stores and cafes nearby. You can store some food with us in our compact communal fridge.

Kensington Olympia Exhibition Centre is a 5-minute walk from the property. Hammersmith Apollo, The Royal Albert Hall and Hyde Park are within a 30-minute stroll from guesthouse. Nearby attractions include The Natural History Museum and the V&A. Westfield Shopping Centre is easily accessilble via public transport links.

23 Matheson Road policies & conditions;

Cancellation policy: 7 days before arrival by 6pm.

Check in from 15:00 to 23:00 .
Check out before 11:00 .
Reception hours: 3pm-11pm (Live in night porter at property 24/7 but does not work at reception)

Payment upon arrival by credit cards, debit cards only. We do not accept American Express cards.
The cardholder and the card used to make the booking must be present at the time of arrival. The original payment card must be shown upon check-in for a security deposit to be charged. The property does not accept third-party authorisations, virtual cards or company cards.
Guests are required to show a photo identification and payment debit / credit card upon check-in. Please note that we cannot necessarily accommodate any Special Requests and additional charges may apply.

Taxes included.
Breakfast not included.

General:
No curfew.
We do not accept customers younger than 5 years of age. Minimum age of person booking room: 16
Non smoking.
Needs to be stated that our Victorian townhouse hotels do not have lifts or air-conditioning.
Before 3pm on the day of check-in, and on the day of check-out, guests may leave luggage in the communal reception. This is an unsupervised and unsecured area.
The hotels are unable to accept packages or tickets on behalf of guests.
VAT Invoices can be supplied at any time during guests’ stay in the presence of the card holder and the card used to make the booking. View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 10.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 4.0


Latest Reviews

  • 7.7

    Very Good

    05 Mar 2019
    Great location being within a couple minutes of walking distance to the train, bus stop, grocery, and conveniece stores . The room is "cozy", meaning on the smaller side, but it is Europe, so understandable. The water pressure in the shower was amazing! The noise level is kind of loud with the room in the back on the ground level, meaning the doors and walls are thin, being able to hear doors slamming and people walking by.
    USA, Male, 31-40
  • 7.1

    Very Good

    04 Mar 2019
    The heat was broken. They couldn’t get it working so they gave me a space heater which also didn’t work that well. The shower comes on blazing hot and wouldn’t adjust. I finally put a wet towel around the handle and cranked it as hard as I could to get it bearable to use. Bathroom is in almost a closet, so everything is very small and cramped. In spite of all that, honestly it wasn’t terrible. It was clean, safe, quiet and the bed was reasonably comfortable.But wouldn’t stay again,
    USA, Female, 31-40
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Facilities

Free
  • Towels Included
General
  • Breakfast Not Included
  • Card Phones
Services
  • Housekeeping
  • Late check-out
  • Reception (limited hours)


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