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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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A Nuestra Senora de la Paloma

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Reception open 24 hours, friendly staff, rooms with private bathroom, heating and TV. Free wifi in rooms. Redecorated in 2008. The location makes the hostel an ideal accommodation for young people and budget travelers spending a few days in the fantastic city of Madrid.

Since we are right in center of madrid, every main spots is just a walking distance.
we are minutes walk from the very touristic spot of puerta del sol, to the historic plaza mayor , emblematic market mercado de san miguel, real palace, to the main street of gran vía and just walking distance to almost all museums like museo del prado.

All our rooms are cozy and comfortable. We have single rooms, double rooms with balcony, twin and room for three people. Some of them are equipped with flat tv screen, air conditioning, heater and free wifi.

A Nuestra Senora de la Paloma Policies & Conditions:

Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorised your card before arrival.

Check in from 14:00 PM
Check out before 12:00 PM .

Taxes included.
Breakfast not included.

General:
No curfew.
Reception open 24 hours.
Please, let us know your arrival time.
The entire building is non-smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    03 Apr 2017
    Excellent location, minutes from Sol metro station and the Plaza Mayor. Staff were very welcoming and spoke good English. Hostel was quiet and had really good air con. Room was a bit small but it didn't matter as we didn't spend much time in it. Definitely recommended.
    England, Couple, 25-30
  • 10.0

    Superb

    19 Feb 2017
    Had an excellent time in Madrid. The hostel is in an extremely central, great location. The staff were incredibly helpful with getting around and arranging transport to and from the airport. Rooms were small but comfortable. Very clean. I would definitely stay again!
    USA, Female, 31-40
  • 9.4

    Superb

    10 Nov 2018
    Very lovely hostel, great price for a private room. Walking distance to a lot of cool sights in Madrid. Staff was very tentative to your needs and was a great help. Would stay here again!
    USA, Male, 18-24
  • 9.4

    Superb

    25 Sep 2017
    This was a good clean hostel on the 2nd floor in the heart of Madrid, near to the main square called Plaza Mayor. It was a small, clean single but basic room, just what I required for a few days in a foreign city. The separate bathroom facilities were good as well and the facilities were cleaned regularly. The staff were friendly and helpful. It wouldn't suit somebody who wanted more upmarket accommodation or those who have mobility issues.
    England, Male, 31-40
  • 8.9

    Fabulous

    13 Jul 2018
    Great location! Very nice staff! Bathroom was a little small.
    USA, Female, 41+
  • 8.9

    Fabulous

    08 Mar 2018
    I hear that some rooms at Neuestes Paloma have balconies overlooking the street, but my very narrow and tiny private room with single bed had an opaque window that opened to a stinky, enclosed shaft. No fresh air, and a relentless hum; however, for 25€, you won’t find another private room in such a great location. Though most of the staff I met didn’t speak English, they were good humored about it, and did their very best to patiently help out. My needs were met! Coffee right across the street.
    USA, Female, 41+
  • 8.6

    Fabulous

    20 Sep 2017
    The best thing about A Nuestra Senora de la Paloma is its location. It's very close to Sol and Plaza Mayor. There are also lots of restaurants nearby. The metro and taxi stand is also very near. For the rooms, they are clean and felt safe. we just felt that it was small but that's because we had 2 large luggages. otherwise, if we were backpacking, it would have been just perfect.
    Philippines, Couple, 25-30
  • 8.3

    Fabulous

    05 Sep 2017
    The hostel doesn't have much character and our private room was very small, but the location and cleanliness absolutely made up for it. If you are simply looking for a place to shower and sleep this place is great value for money!
    USA, Female, 25-30
  • 7.7

    Very Good

    27 Jul 2017
    Stayed in a single room 2 nights. Unbelievably there was no air-conditioner in the room. It was 40 degrees in summer. Only a noisy fan was there to slightly cool you down. The room was too tiny. I couldn't sit properly on the toilet bowl because there was no space between the bowl and the toilet wall. They didn't have a common room and the room was too tiny so that you had to dine out. Although it was the same cost for a private room and a bed in hostel, I would rather get a bed. Not recommend.
    Hong Kong, Female, 25-30
  • 7.1

    Very Good

    07 Jun 2017
    The good news is, it's cheap and next to Sol. The bad news is, there's not much to say otherwise. The room is tiny and cramped, and the one outlet for the room means having to rearrange everything if you want the fan on and to be able to charge a laptop or phone. There also aren't any real amenities to speak of. No common rooms, kitchen, etc. The wifi cuts out a lot too. Probably wouldn't come back, but might be nice for a backpacker on the cheap.
    USA, Male, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers
Services
  • Laundry Facilities

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