Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to ARTnSHELTER. ARTnSHELTER is a sensational hip hostel where lovers of culture must stay. This is not only a hostel, but also a place to discover profound and hidden Japanese culture. We have a great cafe and bar space, you may find your new travel mates or local people who might have interesting tips and advice to enhance your experience. Moreover, we show artist’s work in our own exhibition space, here you will experience some fabulous art events that you will never have experienced before. You are welcome to our place.

We offer you a comfortable bed which is larger in size than other hostels. Each bed is equipped with a reading light, power outlet and curtain to maintain your privacy. For your baggage, we provide a secure locker for each person, each one is big enough to keep your suitcase. Common areas are accessible on each floor. The cafe and bar space at the 1st floor provides you delicious drinks. You can also buy amenities at the reception.

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Reviews & Ratings

  • Value For Money 8.1

  • Security 9.2

  • Location 7.6

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 7.8

Latest Reviews

  • 8.6


    14 Nov 2018
    Great little quiet hostel, not much around and quite far from the main sights of Tokyo, but still a great place to stay to get away from the hustle and bustle and the train is a convenient minute walk away.
    Australia, Female, 18-24
  • 8.6


    01 Nov 2018
    I would describe this hostel as Spartan, but suitable for short duration stays. The facilities are very bare bones and feel semi-industrial (wood slat structures separating 'rooms', beds that looked to be built by hand, etc), but have the common-use items one would expect. (Toilet, locker, shower, etc) The staff were friendly and I had no real complaints with my stay. Be aware that the nearest metro station, Samezu, is serviced by *local* train lines only and it's easy to get on the wrong train
    USA, Male, 31-40
  • 8.3


    04 Nov 2018
    Loved the area this hostel was in. It's not in the middle of Tokyo but a quieter area where I enjoyed walking around. The facilities and beds were clean and comfy. I wouldn't recommend here if you are a light sleeper. People would often be talking late at night. They may of been in the private rooms so unaware how loud they were.
    New Zealand, Mixed Group, 25-30
  • 4.3


    13 Oct 2018
    There were some things that were pretty frustrating. Some of the staff seemed unprofessional at times, either not really knowing answers to questions or being overly blunt. The beds were pretty bad; big, but essentially sleeping on springs. No soap or paper towels in the bathroom. Not clean. Dust & toenail clippings (YES for real) in my bunk area. Downstairs looked like it hadn’t been cleaned in months. Free coffee was nice, some of the staff was very kind. But we won’t be staying again. :/
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available


  • Age Restriction
  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Things to Note

Thank you for choosing ARTnSHELTER as your base of Tokyo trip. We wish your time in Tokyo would be fabulous by experiencing deep Japanese culture and spending time in our space. Here are some information of ARTnAHELTER and tips for traveling around the area, so please read it to have fully access to our facilities and the city of Tokyo.


Check in time is from 3pm to 12am

We also allowed late check in if only notified. If you arrive earlier than the time, you can ask one of the staffs for leave your baggage to start exploring Tokyo and come back later.


Check-out time is before 11am.

2).Cancellation policy

We set cancellation policy in 7 days in advance. We take cancel charge if you cancel or modify the reservation from 7days before your stay.

No Show = 100% of the booked length fee and we will immediately host other person.

3).We only accept cash and credit card payment at the reception.

4).Age restriction is minimum 14 years old.

5).No lifts at this hostel.

6).One person to occupy one bed.

7).Main entrance closes at 11pm and opens at 8am.Use your card key to get in during the night.

8).Do not smoke inside the building. We have an outside smoking area. Also please use the ashtray provided.

9).Do not eat food inside the bed space, even you feel extremely hungry. Please use the common areas.

10).ARTnSHELTER is a combination of hostel, cafe, bar and exhibition space which means the 1st floor is open for public.

11).Each person has a secure locker. If your possessions do not fit, let us know, we can keep your bags at the staff room.

12).Shower rooms are allocated all the floors. You can choose any of them when available.

13).Outlet (100v) is inside of all of the pods for your gadgets. We have multiple adapters, ask one of the staff to borrow one.

14).We made each bed space bigger to be more comfortable, the upper bunks are spacious, but please do not touch any of the overhead pipes for your safety and mind your head.

15).Be nice to the other travelers and neighbors. This is the primary step to finding new friends.

If you have any questions, we are happy to answer you. Don't hesitate to email us.

We are looking forward to seeing you soon.