Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For large group reservations, a deposit may be required after booking and remaining balance due month prior to arrival. Late cancellations and no shows will be charged the first night of reservation.
Also we pre-authorise all reservation credit/debit cards (not charge, just pre-authorise) for the amount of the first night.

Additional Terms and Conditions

Small group bookings, of up to 15ppl have a 2 week cancellation policy.
Large group of 15 and over have a 1 month cancellation policy.
Credit/debit cards may be pre-authorized

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


AWA Madrid City Center Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The AWA Madrid City Center Hotel, from the awahostels. com Group, is a beautiful 2 star hotel with all the luxury and charm of a 3 star hotel and some of the cheapest prices in Madrid.

All rooms are equipped with TV, Telephone, full bath, and AC. We are located right in the Heart of Madrid,just minutes from the Puerta del Sol, the Royal Palace, the Royal Theatre, Plaza Mayor, El Prado, the Reina Sofia and the Thyssen-Bornemisza museums and, not to mention, in the best shopping and business area in town.

The three most significant museums in Madrid are found nearby: the Prado Museum, the Reina Sofia Art Centre and the Thyssen Bornemisza museum. We are also right next to the Antn Martin metro station and just a few minutes walk from Atochas High Speed Train railway station.

**tax included in the price. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    05 Oct 2018
    South Africa, Female, 41+
  • 10.0


    10 May 2018
    The hotel was a great place to stay, very convenient and good value.
    England, Female, 41+
  • 9.7


    22 Sep 2017
    Super location, very close to center of town and metro station. Very clean rooms, comfortable bed, good shower pressure. We had a street facing room - surprisingly the noise levels were pretty low with both double glazed doors closed - I'd still pack ear plugs if you're a light sleeper - just in case. Atmosphere was fine but this is not a hostel so doesn't have that social vibe... It IS a very clean, air conditioned room in the perfect location. Would recommend and would definitely stay again.
    England, All Female Group, 31-40
  • 9.4


    03 Apr 2017
    This hostel is in a great location. Even though it is in a busy area, it was very quiet in the room. The staff were friendly and helpful in every way.
    USA, Mixed Group, 18-24
  • 9.4


    20 Mar 2017
    Very nice centrally located place to stay. Staff keeps it super clean and it feels very secure. Staff was friendly and very helpful.
    USA, Male, 31-40
  • 9.4


    09 Jul 2016
    Great value for your money! A bit away from Gran Via which is the center of the city, but a quick 10 minute walk to it. The rooms were clean and the staff was very friendly.
    USA, Male, 18-24
  • 7.7

    Very Good

    17 Oct 2017
    Clean and efficient for single layovers. Conveniently located close to the Atocha train station (5-10min walk) and metro (Antón Martín) right outside the front door. A few restaurants and bars in the area, but none that were open late (at least on weekdays). Rooms are like expected considering the reasonable price, dull and basic, however very well cleaned! Walls are paper-thin between rooms and hallway. Some noise from the traffic outside, but tolerable due to double set of windows/doors.
    Norway, Male, 31-40
  • 6.9


    20 Apr 2017
    Good points: It's situated in a nice location. Very near the metro station. The place is also just two stops away from the Atocha Renfe train station. Areas for improvement: The midnight staff who welcomed us when we arrived was not friendly or hospitable at all. He was very ill-tempered and impatient. Hostels, being in the hospitality and tourism industry, should have friendly staff. Unlike other hostels we stayed at, there was no computer that you can use to print urgent docs.
    Philippines, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cots Available
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi