Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Abbey is the first born of the hostel brand 'The Hostel'. An ex convent from the 1400’s where today people meet and tell stories from all over the world.
A place that originally served a purpose for silence and prayer is today restored like a home in which people meet from all around the world. Inaugurated in March 2014, it offers accommodation for 41 guests. Dormitories, double rooms or singles plus ample common areas.
Abbey is in the historic centre of Genoa, a small distance from the Piazza Principe Railway Station and the famous Aquarium. It is two minutes (by foot) to Via Garibaldi, the street of the UNESCO heritage buildings and to all the major attractions of the city. Everything you require is close by including restaurants, cafes, supermarkets, gelato shops, information centres and all the tourist attractions.
You can enjoy our Italian Buffet Breakfast (bread, cofee, juices, tea, toast, jams, butter, chocolat cream, cookies, fruits and cereals/muesly) for only 3,50 €.

Abbey Hostel's Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 10:00 .

10.00 Euro Key deposit must be payed by cash (late night and locker keys included)


Payment upon arrival by cash or card (This property may pre-authorise your card before arrival).
Taxes not included - occupancy tax 1.50 EUR per person per night for the first 8 nights
You can store your bags before check in time or after check out, so you can keep exploring the city.

Cancellation policy: 24 hours before arrival.


Things to note:
Reception available from 08:00 until 00:00
Check in from 15:00 to 23:00
Lock out from 00:00 until 08:00.

NO smoking
ATTENTION - The 7bed dorm has not A/C, only a fan. For this reason until further notice the price per person per night is 19 euro instead of 23 euro as originaly stated

At check-in a valid Identification document must be provided. Passport, ID card or driver license can be accepted but they must be originals and not paper copies or photos. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 8.2

  • Staff 9.2

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    08 Aug 2019
    That was the cleanest hostel I’ve stayed at. Everything including lockers and showers nicely organised. Lovely stuff will deffo recommend.
    Poland, Female, 25-30
  • 9.7

    Superb

    12 Aug 2019
    Enjoyed my stay. The staff was amazing and so helpful!!!
    USA, Female, 41+
  • 9.7

    Superb

    09 Aug 2019
    One of the best hostels I have stayed at! :)
    India, Female, 25-30
  • 9.7

    Superb

    06 Aug 2019
    Couldn't fault this place at all. Only thing I would say is that I always made sure I was back before it got dark as many of the backstreets in Genova do not feel safe especially for tourists.
    England, Male, 18-24
  • 9.1

    Superb

    22 Aug 2019
    The staff was great, the hostel is well located, the rooms are clean and the place is conveniently close to the Piazza Principe train station. On the other side, the bed was not the most comfortable I have ever had, but overall it was a pleasant stay and I would recommend staying here too.
    Peru, Male, 31-40
  • 8.6

    Fabulous

    19 Aug 2019
    Although not in the nicest area of Genova it’s a really nice hostel and the staff are super. The lock in the mixed 4 bed dorm didn’t work (was due to be repaired) which was a little off putting but wasn’t a problem in the end. There are huge lockers beside each bed which is great. Again, the staff are really helpful and great.
    Ireland, Female, 18-24
  • 6.9

    Good

    20 Aug 2019
    Staff really cool and helpful!! However I was told the kitchen closes at night for some reason? There were a lot of flies around the communal sink.. The alley ways nearby (a road away) are filled with people just hanging around all the time, personally not very appealing to me. Apart from this I met some cool people and the bathrooms are fantastic!
    England, Male, 25-30
  • 6.9

    Good

    18 Aug 2019
    The hostel is fine but the area around it is highly questionable. I went out looking for something round the corner and it became apparent the whole alley was looking at me and I wasn't welcome. The police and what looked like an army guy were outside the hostel at one point doing something with someone. Witnessed a fight not too far from the hostel. If you staying here stick to main roads and hours of light! Best not to stay in Genoa though whole place was real downer on my trip!
    England, Male, 31-40
  • 6.6

    Good

    05 Aug 2019
    There was black mold in the bathroom.. other than that the stay was okay and the air conditioner worked well.
    USA, Female, 18-24
  • 6.0

    Good

    07 Aug 2019
    A/C didn’t work. When we complained we were not taken seriously and had to wait 48 hours before this issue was finally addressed. Most staff weren’t willing to help. The way this issue was handled put a sour note on our stay in the hostel. However, location was ideal- close to train & bus stations. Overall facilities were sufficient.
    South Africa, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
Services
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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