Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Till further notice reservation is compulsory.

Abbey is the first born of the hostel brand 'The Hostel'. An ex convent from the 1400’s where today people meet and tell stories from all over the world.
A place that originally served a purpose for silence and prayer is today restored like a home in which people meet from all around the world. Inaugurated in March 2014, it offers accommodation for families and solo travelers.
Abbey is in the historic centre of Genoa, a small distance from the Piazza Principe Railway Station and the famous Aquarium. It is two minutes (by foot) to Via Garibaldi, the street of the UNESCO heritage buildings and to all the major attractions of the city. Everything you require is close by including restaurants, cafes, supermarkets, gelato shops, information centres and all the tourist attractions.

Abbey Hostel's Policies & Conditions:

Check in from 2pm till midnight on appointment.
Check out before 10:30 .

Payment in full up to 48h before your arrival date, including tourist tax
(This property may pre-authorise your card before arrival).
Taxes not included - occupancy tax 1.50 EUR per person per night for the first 8 nights
You can store your bags and bycicles after check out on request.

Cancellation policy: 24 hours before arrival.

Things to note:
Check in from 2 p.m. to midnight
Minimun stay 2 nights
NO smoking

Before your check-in date you will be asked to send us a valid Identification document. Passport, ID card or driver license. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.9

  • Location 8.3

  • Staff 9.4

  • Atmosphere 8.7

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    18 Feb 2020
    I loved it!! It was a really nice stay. The staff was super nice and gave me and my friends many good tips about the city.
    Germany, Female, 18-24
  • 10.0


    13 Feb 2020
    Definitely recommend this hostel to anyone who needs to stay in the city. I arrived at 2pm which was a little early for check-in, then when I came back at 4pm, the room wasn't ready still so the team comped my breakfast for the long wait. I thought that was very thoughtful. Additionally, I arrived with a cold and one of the staff members made me ginger lemon tea and it literally saved my life. I don't know if I would've survived without it. I am forever thankful for her kindness.
    USA, Female, 31-40
  • 10.0


    09 Feb 2020
    I had a great short stay (two nights) at this really nice little hostel in Genova. It was ideal for me as I was looking for a place to relax for a bit after a hectic and fun week in Sanremo! It was near the train station and a short walk down to the marina/port area and main centre, plus supermarkets. The dorm room was comfy (I had a single bed, rather than a bunk, which suited me perfectly). The staff were friendly and chatty (thank you) and the lounge area was nice. Grazie Abbey Hostel! :)
    England, Female, 41+
  • 10.0


    06 Feb 2020
    Amazing place, with friendly staff, in a super cool homey building. Very comfortable lounge area. I liked the activites they put on. They weren't forced or awkward, but rather a comfortable way to get to know your hostel mates.
    USA, Male, 25-30
  • 9.7


    01 Feb 2020
    Only stayed one night, but all the staff members my friend and I interacted with were very friendly and helpful. They hosted an aperitivo event that night and we met some great people there! We found it was very affordable to share a private room and went with that option over a dorm. The room/bathroom was clean and comfortable.
    USA, Female, 18-24
  • 8.9


    02 Mar 2020
    Muy linda la ambientación del hostel, el personal súper agradable.
    Argentina, Female, 25-30
  • 8.9


    24 Feb 2020
    The Abbey is a well run hostel that has a central location near the Metro. Finding the hostel at first can be a challenge, but the location is right on the harbor and near a food market. They have a well stocked kitchen, and also serve breakfast. Frankly, at 3.50 Euro the breakfast doesnt look like much, and for 3.50 euro you can have breakfast for three days of kitchen cooking. The staff is responsive, knowledgeable and willing to go out of their way to help. Good value for the price.
    USA, Male, 41+
  • 8.9


    22 Feb 2020
    The hostel itself is fine. Good facilities, very friendly and helpful staff and lots going on. You need to be careful getting in and out of the hostel though as the alleyway to the west of the hostel (to the right as you leave the front door) is pretty rough and not the sort of place you'd stop and ask a friendly local for directions. I'd use this hostel again now that I know where I'm going but just be aware that you're probably only one wrong turn from potential trouble here.
    Scotland, Male, 31-40
  • 8.9


    15 Feb 2020
    Amazing stay! The staff made me feel super welcome
    Austria, Female, 18-24
  • 7.7

    Very Good

    05 Feb 2020
    Very close to the train station (10 minutes by foot) and to the historic center. The entrance was a bit hard to fine. The room was nice, clean, no bunk bed in mine. Good hostel;
    France, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Wi-Fi